Customer Relationship Management: Page 5
CRM Sales Are Through the Roof. So, Why Aren't Your Sellers Using It? One Big Reason.
The problem with CRM systems is that they aren't built on methodology. They're just a system of record.
Here's Why Entrepreneurs Need to Build Good Relationships at Work
The relations he/she builds over the years often result in fruitful partnerships over the next years of the business.
5 Benefits of Customer Relationship Management
A CRM software can streamline your business workflows and enable you to give your customers personalized service
CCM: When Customers are the Ringmaster, How Should the Company Act
Ignoring customer care is not an option any more
Why We Gave Up a Star Employee to a Top Customer, and Why You Should, Too
Nope, we weren't crazy to let our COO fly the coop, given how 'customer experience' is emerging as a key business differentiator.
Long-Term Customer Loyalty Starts (or Ends) With Your Earliest Interactions
You've spent years growing your product. Why throw all of that away by ignoring customers once they step through the door?
The 'I'm My Own Boss' Myth Humbles Many an Entrepreneur
That misconception does not comport with startup reality. But by adopting the right mindset, you can come to terms with how many bosses you really have.
4 CRM Hacks Every Entrepreneur Should Be Using
These hacks will help any entrepreneur improve customer service.
How Ann Taylor and Loft Create Customer Loyalty Through Charitable Efforts
Ann Taylor and Loft build up charities and customer loyalty at the same time -- here's how you can do it, too.
Your Customers Have Trust Issues. Here's How to Reassure Them.
In this era of 'fake news,' show customers who you really are: Stay true to yourself. Get personal. Expose your vulnerabilities.
5 Powerful Ways to Keep Your Best Customers
Customer loyalty begins with making every customer feel that he or she is indispensable
You'll Find the Best Leads in That CRM Software Nobody Is Really Using
Quit making introductory offers to strangers and start engaging with past customers happy they did business with you.
5 Tips for Quickly Reducing Customer Churn
To increase loyalty, businesses must realize that their relationship with the customer does not end with closing a sale, that's where it actually begins.
Four Easy Steps To Harness Customer Trust For Increased Conversions
How potential customers perceive your company and the products and services you offer is what determines whether they will choose you over your competitors.
What Really Drives Sales Growth and Repeat Business?
Hint: It's neither your prospects' ability to buy nor how great your product or service is.