Customer Relationship Management: Page 6
6 Tips on How to Work with High-Profile Clients
Preparation is the key to success when working with high-profile clients.
Lessons Retail Stores Can Learn From Successful Ecommerce Sites
Brick-and-mortar businesses can use virtually all the digital tools online stores do to track and improve the customer experience.
What Business Are You Really In?
If you're passionate about what you do, then chances are high you're not just in it for the money. What drives your business forward?
Your Business Rises and Falls on Customer Experience
Focus on the customer, not your own needs.
Cultivating an Emotional Connection With Your Customers Is How You Survive Disruption
A new crop of ecommerce startups has redefined personalization.
7 Data Sources You Should Absolutely Be Plugging into Your CRM
Your CRM is your secret weapon, if you're filling it with the right data.
5 Ways You're Wasting Your Customer's Time on the Phone
Every hassle a person has when they call for help poisons how they feel about your company.
How Real Estate Companies are Evolving with Modern Consumers?
The primary sales channel used by developers to reach potential buyers was through local real estate agents followed by local marketing
6 Steps for Converting Loyal Customers Into Enthused Brand Ambassadors
The best way to get more customers is to be introduced by your current customers.
3 Pillars of Client Retention Every Brand Needs to Implement
Client retention isn't a race, and there isn't a finish line. Instead, build your customer relationships on these three pillars to create a solid foundation for your company to grow on.
4 Essentials for Building a Well Mannered Customer-Service Chatbot
If your chatbot is aggravating customers, human error is to blame.
7 Amazing Ways to Build Long-Term Relationships With Your Customers
Repeat business is essential but in the rush of doing everything it's easy to lose customers without even realizing it.
Your Customer Service Team Should Be in Every Strategy Meeting
Get the people who know what your customers want and need -- your customer service team -- more involved in company decisions.
Becoming a Truly Customer-Centric Organization Is Harder (and More Necessary) Than You Think
Your audience doesn't want to be 'sold' anything. So how can you make them want to buy what you're offering?
Master Your Customer Relationships With This 'HACK' Borrowed From Doctors and Dentists
Dentists, pediatricians and other doctors have one of the highest customer lifetime values in the world.