Online Presence Business Still Not on Facebook? Get Up to Speed With These 4 Steps. Your customers are on the social network. Here are some ways to reach them and create brand ambassadors. By Karen Mishra
Building a Business Survey: Email Is 40 Times More Effective Than Facebook and Twitter By Russell Working
Building a Business Are Your Fans Among the Most Social on Facebook? (Infographic) Here's a look at what types of brands have the strongest and most social communities on the big social network. By Michael Nolledo
Online Presence Facebook’s Hashtags Might Not Be as Social as You Think A new report says posts with hashtags get less viral reach than posts without. By Benjamin Kabin
Online Presence New Facebook Update Makes Creating and Managing Promotions Easier Businesses are now allowed to use comments, likes or messages as entries, and use likes as a voting mechanism in promotions. By Katherine Gray
Online Presence Schedule Your Tweets and Other Lessons for a Houston Bookshop This store's small social-media team will need to divide, conquer and strategize to turn social-media followers into customers. By Linda Lacina
Online Presence The New Rules to Getting Your Facebook Updates Noticed In announcing a new update, Facebook offers an explanation for how it serves up content in the News Feed. By Jason Fell
Building a Business The 10 Essentials of Facebook Etiquette Some brands have mastered the art of Facebook marketing; others, not so much. As with any social media platform, there are rules by which we should abide. By Kevin Allen
Building a Business As Facebook Hashtags Roll Out, What They Mean for Marketers A look at how companies will be able to best use hashtags for their marketing purposes. By Arik Hanson
Online Presence Like Twitter, Facebook Rolls Out Verified Pages The social-media giant will now identify pages that are managed by high-profile businesses and celebrities. By Jason Fell
Online Presence Facebook, Foursquare Redesign Business Pages What you need to know about the new tools and features. By Rick Mulready and Jason Fell
Online Presence 4 Tips for Using Facebook’s Redesigned News Feed The new design focuses on larger images and emphasizing content from friends and brands people like. By Rick Mulready
Online Presence Facebook’s Graph Search Holds Promise for Social Marketing The beta release of Facebook's new search function is important to marketers because of its potential impact on advertising and purchase decisions. By Rick Mulready
Building a Business The Best Days to Post to Facebook, Based on Industry (Infographic) A new report looks at 15 business fields to determine the best day of the week to share content on Facebook for engagement. By Michael Sebastian
Online Presence New Facebook Rules Limit Use of Text on Images Three tips for maximizing your brand's exposure while staying compliant with the network's new policies. By Rick Mulready
Online Presence How Facebook’s Updated ‘Nearby’ Tool Can Boost Your Business Here's what small businesses can do to ensure they're more easily discovered on the giant social network. By Rick Mulready
Online Presence How to Promote Your Business Events on Facebook Use care in setting up the event, then create excitement with visually compelling posts and ads. By Amy Porterfield
Online Presence New Facebook Option Can Help Brands Regain Fan Engagement Frustrated about a dramatic decrease in reach? The social network has at least one way to counteract the drop off. By Jason Fell
Online Presence Small-Business Owners Spending More Time, Money on Social Media [Infographic] A new survey reveals that small businesses are increasing their social media marketing efforts. By Kathleen Davis
Online Presence This Little-Known Facebook Feature Can Help You Monitor Customers and Competitors Find ways to nurture existing customers and attract new clients with the social network's 'Interest Lists.' By Amy Porterfield
Building a Business 3 App Options for Converting Facebook Fans Into Customers No time to convert leads over the world's largest social network? Consider investing in fan apps that can do it for you. By Kim Lachance Shandrow
Online Presence 5 Scary Mistakes to Avoid on Facebook Don't make these no-nos when trying to build your fan base on the giant social network. By Scott Levy
Online Presence How a Facebook Search Engine Could Change the Way People Find Your Business Three things to consider about your Facebook presence in advance of the company's future search tool. By AJ Kumar
Online Presence How to Convert Facebook Fans Into Paying Customers Nurture your fans on Facebook and market to them through email. By Amy Porterfield
Online Presence Big Companies Are Adapting to Social Media Marketing New reports show that more large companies are using social media to promote their brands. By Mikal E. Belicove
Online Presence 3 Ways to Generate Better Leads on Facebook How the new page post targeting features can help you provide the right information to the right fans and boost engagement. By Amy Porterfield
Online Presence How to Build Facebook Fans to Drive Sales Why collecting 'likes' is a potent and inexpensive way to promote your business. By Perry Marshall and Thomas Meloche
Online Presence 6 Must-Have Attributes of Social Media Managers Hiring someone to handle your company's social media message is an important step to growing your business. Here are some skills to look for. By Mikal E. Belicove