Hotels
5 Life-Changing Customer Service Secrets You Can Learn From Five-Star Hotels
Dramatically improve the customer service at your business by emulating the great hotels, including The Ritz-Carlton, Four Seasons and Michael Dell's newest ultra-luxury property.
Innovative Approaches for European Hoteliers to Excel in 2023
Innovate, personalize, and sustain: The three essential strategies to thrive in this post-pandemic hospitality industry.
Hotel Boss Apologizes After Nasty Discovery in Spa Bath
The popular 158-year-old Japanese guesthouse's "healing" spa bath water was supposed to be changed weekly.
What Hampton by Hilton's 14-Year Reign as the Top Hotel Franchise Can Teach You About Customer Service
The hotel franchise, in the top 10 of our Franchise 500, is marching into the future by paying attention to its customers' evolving needs and desires.
UAE-Headquartered Ghassan Aboud Group Acquires Rydges Sydney Harbour Hotel
Ghassan Aboud Group's portfolio in Australia already includes properties in Cairns, Brisbane, Byron Bay, Newcastle, and Sydney's Surry Hills.
How One Entrepreneur Is Bringing Back Old School Hospitality to the Hotel Industry
Hotelier Leo Grika shares his career journey, how he's customizing the hotel experience for guests, and his advice for aspiring entrepreneurs.
How to Avoid Sneaky, Hidden Travel Fees This July 4 Weekend
When booking flights and hotel stays, hidden fees can add up quickly (and quietly). Here's how to avoid them.
Cheap Buys: These 3 Stocks are Now Trading Under $20
These three long-term winners have dipped to levels that make them attractive buys.
Five Key Trends Shaping The Future Of The Hospitality Industry
The priority for most in 2022 will be to minimise a resurgence from the impact of the COVID-19 crisis, building consumer confidence in key source markets.
Expedia or Bookings Holdings: Which Stock Should You Travel With?
In this article, we're going to look at Expedia and Booking Holdings. Both reported earnings this week so it's a good time to look at which of these stocks, if...
3 Trends That are Shaping the Hospitality Industry
After a difficult few years, things are beginning to look up for the hospitality industry.
A Family Affair: Paris-Born Mama Shelter Is All Set To Bring Its Unique Offering To The Middle East's Hospitality Landscape
The Paris-born, family-run brand is all set to bring its unique offering to the Middle East's hospitality landscape.
A Singular Vision: Faena Group Founder And President Alan Faena Is Bringing His Brand's Artistic Voice To The Middle East
The Argentine entrepreneur has signed a partnership with international hospitality conglomerate Accor to grow his brand to around a dozen locations worldwide, including Dubai where he's currently planning his largest and most ambitious luxury development.
A Multifaceted Experience: COYA
With a global expansion underway, the Peruvian restaurant COYA is now making its presence felt around the world.
Rixos Founder And Chairman Fettah Tamince Explains Why Guests Want To Stay At His Hotels (Even In The Middle Of A Pandemic)
Even as the COVID-19 crisis crippled the global hospitality industry, Rixos Hotels had some of its properties busy and running throughout the outbreak, despite travel restrictions and country-wide lockdowns.