Hotels

What Entrepreneurs Can Learn from the Backlash to Hotel and Resort Fees
Marketing

What Entrepreneurs Can Learn from the Backlash to Hotel and Resort Fees

Being upfront with customers about pricing will create a customer for life.
Alex Gold | 6 min read
Here's How Ace Hotels Pioneered the 'Boutique Hotel' Category

Here's How Ace Hotels Pioneered the 'Boutique Hotel' Category

The non-traditional hotel industry has exploded since the first Ace Hotel opened 20 years ago.
Patrick Carone | 5 min read
Designed, Built and Financed by Women, This 100-Year-Old Hotel Stays Relevant by Leaning Into Its Past

Designed, Built and Financed by Women, This 100-Year-Old Hotel Stays Relevant by Leaning Into Its Past

In a city known for chasing trends, Los Angeles' Hotel Figueroa thrives by embracing its long history.
Patrick Carone | 6 min read
6 Tips for Starting a Business That's an Instant Hit With Locals

6 Tips for Starting a Business That's an Instant Hit With Locals

Looking to start a business that resonates with locals? Take a cue from Proper Hospitality co-founder Brian De Lowe, who makes sure each of his new hotels authentically reflects its community.
Patrick Carone | 6 min read
The First New Hotel to Open in Puerto Rico After Hurricane Maria Is Thriving. Here's What Its Founders Have Learned.

The First New Hotel to Open in Puerto Rico After Hurricane Maria Is Thriving. Here's What Its Founders Have Learned.

Opening in the wake of a natural disaster didn't alter their vision for the Serafina Beach Hotel.
Patrick Carone | 5 min read

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Most employees know not to book business travel at a 5-star resort, but it takes much more than that to keep costs down.
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International brand Swire was unknown in the U.S. when it opened its hotel in Miami.
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Hotel Guest Requests, and Receives, Framed, Signed Photo of Christopher Walken
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Here's an example of customer service that goes beyond expectations.
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Hotels are businesses that provide lodging -- and often other services such as food and entertainment -- to travelers. Entrepreneurs can own a franchise of hotels, such as Hampton by Hilton, Days Inn or Howard Johnson.