Social Media

Twitter CEO Asks Users How They'd Improve the Platform
Customer Feedback

Twitter CEO Asks Users How They'd Improve the Platform

Jack Dorsey copied Airbnb's Brian Chesky's approach of crowdsourcing advice for his own company.
Lydia Belanger
Jack Dorsey Says an Edit Tweet Feature Is 'Definitely Needed'
Twitter

Jack Dorsey Says an Edit Tweet Feature Is 'Definitely Needed'

Some think that could worsen problems with fake news, though.
Steve Dent
How to Determine the Best App for Managing Social Media
Ask the Expert

How to Determine the Best App for Managing Social Media

Before you jump headfirst into the next trendy social media management tools, make sure you ask these questions.
Aaron Agius
Cinnabon Gets Overzealous in Its Twitter Grief for Carrie Fisher
Social Media

Cinnabon Gets Overzealous in Its Twitter Grief for Carrie Fisher

The bakery brand and General Mills both fell in the same trap this year.
Nina Zipkin
Facebook Safety Check Falsely Says a Bomb Exploded in Bangkok
Facebook

Facebook Safety Check Falsely Says a Bomb Exploded in Bangkok

At first, it appeared the algorithm used unreliable and fake news sources to 'confirm' the nonexistent explosion.
Airbnb CEO Asks Twitter What His Company Should Launch in 2017
Customer Feedback

Airbnb CEO Asks Twitter What His Company Should Launch in 2017

He's received more than 1,000 ideas so far. Here are some of them.
Lydia Belanger
15 Signs You Need a Social-Media Cleanse
Social Media

15 Signs You Need a Social-Media Cleanse

Thinking in pithy Facebook posts? You don't need continual affirmation to know you're OK. A break from the online chatter could be just the thing to create a healthier you.
Dan Dowling
7 Things Brands Can Learn From Trump's Social Media Strategy
Social Media

7 Things Brands Can Learn From Trump's Social Media Strategy

While you may not like those tweets from our president-elect, you have to admit that as a campaign strategy, they worked.
David Lester
Instagram Observes Snapchat, Does It Better
Instagram Marketing

Instagram Observes Snapchat, Does It Better

Instagram Live borrows concepts from Facebook and Snapchat, making smart adjustments to further engage its growing user base.
Lesya Liu
Facebook Introduces Live Audio
Facebook

Facebook Introduces Live Audio

This new option is perfect for those times you have something to say but don't want to show your mug.
Burger King Will Let You Swap Unwanted Gifts for a Whopper
Holidays

Burger King Will Let You Swap Unwanted Gifts for a Whopper

The burger franchise will then donate them to charity.
Nina Zipkin
10 Rules for Leveraging Social Media to Grow Your Business
Social Media

10 Rules for Leveraging Social Media to Grow Your Business

Use these guidelines to harness the power of social media.
R.L. Adams
Facebook Will Soon Add Original Shows to Its Platform
Facebook

Facebook Will Soon Add Original Shows to Its Platform

Funding original shows on Facebook is a similar approach to how the company has paid celebrities and media outlets to broadcast live video.
Reddit CEO Was Wrong to Prank Critics but Reddit Is Right to Ban Toxic Minority
Reddit

Reddit CEO Was Wrong to Prank Critics but Reddit Is Right to Ban Toxic Minority

Influential websites have a responsibility to act against online intimidation and fake news, even if Steve Huffman was wrong to change a few critical posts as a joke.
Peter Gasca