Every method of communication has its perks — whether it's the formality and professionalism of email, the networking power of LinkedIn or the real-time communication of Telegram and WhatsApp.
The development of artificial intelligence and the expansion of instant messaging platforms have highlighted the arrival of chatbots, systems that allow brands to serve millions of customers at the same time.
From customer engagement and brand awareness to commerce opportunities for products and services, there are many reasons to use WhatsApp Business in 2021.
The FTC and a coalition of attorneys general argue that Facebook acquired Instagram and WhatsApp to stop them from leapfrogging Facebook. But Facebook says the legal action is "revisionist history."
We're not at a loss for ways to chat with friends and family on our phones. But one of the most popular messaging apps in the world is WhatsApp. If you have yet to try it out, here's how to get started.