Company Culture | Page 4

Businesses should move away from the outdated "the customer is always right" mindset, which often leads to employee burnout, high turnover and, ironically, poor service quality. Here's how to prioritize building genuine relationships and empower employees to use empathy and their own judgment when addressing customer needs.

Most companies' values are forgotten or disconnected from daily operations. By rethinking and co-creating values with your team, you can transform them into actionable tools that align behavior, build trust and drive performance.

You can't plan for the new year until you complete these checkups.

Here are five key strategies for building a successful global culture that brings out the best in your international workforce.

Here's a simple, powerful exercise to help leaders refill their own "container" and cultivate self-care, resilience and compassion for themselves and others.

Here are five tips to help you navigate the complexities of scaling culture while staying grounded in your core values.

It's not always easy to do the right thing. I've learned a lot of great lessons from leaders, but sometimes the best lessons come from our peers. Here's what one peer did that blew me away and the four insights I had from it.

Strategies are important but most of them change with the economy, finances, world events and other temporary circumstances.

How building a creative culture across all departments can drive innovation, boost employee engagement and lead to greater business success.

These five components create the foundation for ongoing success and growth.

Flex scheduling is not a one-size-fits-all solution. But if it's something your company has been considering, you should give it some thought as it can lead to happier, more productive employees who enjoy the perks your company offers.

Toxic company culture is like a silent killer. It doesn't just show up one day — it creeps in slowly, chipping away at everything you've worked so hard to build.

An authentic and supportive company culture, which is rooted in trust, empowerment and respect, fosters loyalty, growth and collective success.

Technology and culture change go hand in hand — pay attention to both!

Establishing a connection-first culture can mean the difference between lasting success and failure as a company.

Despite many major companies forcing their employees back to the office, remote work still remains the preferred option. Here's why my company leaned into remote work long after the pandemic and how you can create a productive, healthy environment without a physical office.

Sometimes, it's immediately apparent a company's culture is toxic. But usually, toxicity isn't outward — it's lurking in the details.

It's no secret that people are leaving education and other industries in record-breaking high numbers due to work-related anxiety, stress and burnout. Belonging is the antidote that all business leaders need.

By taking these preventative actions, leaders can keep workplaces healthy.

Companies can drive loyalty and fulfillment by leading with heart and building a culture of purpose, abundance and personal growth.

Karen Brodkin, co-head of William Morris Endeavor (WME) Sports and executive vice president at Endeavor, breaks down the art of deal-making.