Customers | Page 6

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive.

An expert customer service look at the essential reframing that is necessary for customer service success.

Success isn't just about the number of sales or the size of our businesses. It's about the relationships we build.

Boost revenue and enhance business efficiency with these strategies.

The musician announced he's changing his tune — but photographic evidence suggests his boycott was tenuous from the start.

The stabbed employee was taken to the hospital for their injuries and later released.

Exceptional service goes beyond superficial platitudes and basic hospitality.

Many business owners understand the need to use automation to grow, but there's not as much awareness about implementing customer lifecycle automation.

On this inspiring episode of "Behind the Review," listen to Mignon Francois's journey from living off of $5 to owning a multi-million dollar cupcake business and becoming a successful author.

More than advertising and promotions, great customer service is the single most impactful factor to drive more business.

Feel like you don't know how to set yourself apart and go high-end? Here's a three-step process you can use to get exceptional results.

Customers share a strong desire for recognition: to be seen, acknowledged and appreciated. If you incorporate this into your customer service approach, you're destined for success.

David Sodemann, co-owner of Boho Camper Vans, unveils his secrets to business success and how he maintains a close relationship with his customers even while they're on the road.

In the intricate tapestry of business metrics, CAC stands out not just as a measure but as a philosophy, guiding businesses toward both profitability and meaningful customer engagement.

Holiday returns are dreaded by businesses and customers alike, here's how to make the process better for everyone.

Every customer is at the center of their own world. This simple realization can be your ticket to customer service transformation and excellence, as this customer service consultant and trainer explains.

Seven Reasons co-owners Chef Enrique Limardo and Ezequiel Vázquez-Ger discuss the joy of problem-solving, the triumph of getting a Michelin star, and the power of creating an intentional culture in business.

The better you are to your customers, the better they are to you. Here's how this lesson translates to business and why you should do the same.

Deep audience connections are outperforming broad strategies. Here's how.

Why you must learn to treat all of your customers with the same respect, integrity and urgency.

Purchasing potential customer info in an effort to expand a client base can be tricky. Keep these key points in mind as you consider it.