Employee loyalty

Growing a Business

Successful Brands Use These 4 Radical Practices to Attract Loyal Customers

If you're ready to foster true customer loyalty and propel sustainable growth, it's time to embrace radical transparency across your organization.

Employee Experience & Recruiting

The 3 Keys Needed to Improve Your Employee Loyalty and Retention

Listening and acting with intention and transparency can drive a truly happy workplace.

Leadership

This 4-Step Secret is Key to Exceptional Customer Service — And it Requires A Lot More Than Just Smiles

Exceptional customer service depends on more than smiling, empathetic employees (though they're vitally important as well!). It also requires customer service standards and customer experience systems.

Leadership

Why Customer Service Is Your Get Out Of Jail Free Card For Business Success

These are the secrets of using customer service as a powerful business advantage, with exceptional results and almost zero risk of it being knocked off.

Business Plans

Why Do Your Customers Really Buy from You?

As a customer-conscious business, it is essential to sell the hole, not the drill.

Leadership

Your Employees Want This Perk, and Giving It To Them Can Improve Your Bottom Line

At the same time, you can also improve both your employees' well-being and loyalty.

Culture

The 3 Pillars Your Company Needs to Cultivate a Culture of Belonging

Part two of a two-part series identifying how to build a company that people want to stay with.

Leadership

3 Ways to Cultivate Loyalty Within Your Team

In this era of the Great Resignation, it takes more than money to build loyalty.

Business News

Steve Wozniak Still Gets a $50 Paycheck Each Week From Apple

He's mostly a figurehead at this point, but Wozniak says he's the 'only person who received a paycheck every week since we started the company.'

Employee Experience & Recruiting

Employee Perks Might Not Be As Effective As You Think They Are

All the perks in the world can't fix your retention problem if employees are feeling dissatisifed.

Leadership

More Often Than Not Your Best Career Move Is to Stay Put

It's well documented how costly turnover is for employer but it is far from a free ride for the job-changing employee.

Leadership

Is Your Loyalty to Your Employees Hurting Your Company?

Loyalty is a fine quality unless it is killing your business.

Entrepreneurs

Inspiring Loyalty: Alborz Toofani, Founder And CEO Of Snappcard

Alborz Toofani, founder and CEO of Snappcard, looks back at his entrepreneurial journey over the last five years.

Leadership

Lessons About Employee Loyalty Learned in the Delivery Room

It feels good to be on a loyal team because, quite literally, we are born to enjoy bonding with each other.

Growth Strategies

How To Attract And Keep the Best Talent

A step-by-step guide on how to attract a pool of qualified candidates.