These are the secrets of using customer service as a powerful business advantage, with exceptional results and almost zero risk of it being knocked off.
As a customer-conscious business, it is essential to sell the hole, not the drill.
At the same time, you can also improve both your employees' well-being and loyalty.
Part two of a two-part series identifying how to build a company that people want to stay with.
In this era of the Great Resignation, it takes more than money to build loyalty.
He's mostly a figurehead at this point, but Wozniak says he's the 'only person who received a paycheck every week since we started the company.'
It's well documented how costly turnover is for employer but it is far from a free ride for the job-changing employee.
Loyalty is a fine quality unless it is killing your business.
Alborz Toofani, founder and CEO of Snappcard, looks back at his entrepreneurial journey over the last five years.
It feels good to be on a loyal team because, quite literally, we are born to enjoy bonding with each other.
A step-by-step guide on how to attract a pool of qualified candidates.
The hours in the office and nights on the road is time your indispensable employee is not home.
Employee engagement starts with meaningful relationships. Companies that don't support those interactions will see productivity tank as their best talent walks.