Leadership
The Leadership Habit That Builds Loyalty (and Costs Nothing)
Compensation keeps people paid. Appreciation keeps them from leaving, and it costs exactly nothing.
Employee loyalty
Building a Business
Successful Brands Use These 4 Radical Practices to Attract Loyal Customers
By Adam Kroener
Thought Leaders
This 4-Step Secret is Key to Exceptional Customer Service — And it Requires A Lot More Than Just Smiles
Exceptional customer service depends on more than smiling, empathetic employees (though they're vitally important as well!). It also requires customer service standards and customer experience systems.
Thought Leaders
Why Customer Service Is Your Get Out Of Jail Free Card For Business Success
These are the secrets of using customer service as a powerful business advantage, with exceptional results and almost zero risk of it being knocked off.
Business Plan
Why Do Your Customers Really Buy from You?
As a customer-conscious business, it is essential to sell the hole, not the drill.
Thought Leaders
Your Employees Want This Perk, and Giving It To Them Can Improve Your Bottom Line
At the same time, you can also improve both your employees' well-being and loyalty.
By Andrew Glaze
Human Resources
The 3 Pillars Your Company Needs to Cultivate a Culture of Belonging
Part two of a two-part series identifying how to build a company that people want to stay with.
Thought Leaders
3 Ways to Cultivate Loyalty Within Your Team
In this era of the Great Resignation, it takes more than money to build loyalty.
Business News
Steve Wozniak Still Gets a $50 Paycheck Each Week From Apple
He's mostly a figurehead at this point, but Wozniak says he's the 'only person who received a paycheck every week since we started the company.'
Human Resources
Employee Perks Might Not Be As Effective As You Think They Are
All the perks in the world can't fix your retention problem if employees are feeling dissatisifed.
Thought Leaders
More Often Than Not Your Best Career Move Is to Stay Put
It's well documented how costly turnover is for employer but it is far from a free ride for the job-changing employee.
By Reid Carr
Thought Leaders
Is Your Loyalty to Your Employees Hurting Your Company?
Loyalty is a fine quality unless it is killing your business.
Thought Leaders
Lessons About Employee Loyalty Learned in the Delivery Room
It feels good to be on a loyal team because, quite literally, we are born to enjoy bonding with each other.
By Dov Baron
Thought Leaders
When You Have a Truly Engaged Employee, Thank the Family.
The hours in the office and nights on the road is time your indispensable employee is not home.
Building a Business
All Business Is Personal: Employees Need Human Connections at Work
Employee engagement starts with meaningful relationships. Companies that don't support those interactions will see productivity tank as their best talent walks.
By Harry West
Thought Leaders
Take Your Inspiration for Success From the Fire Rooster
The animals of the Chinese lunar calendar embody all the traits we want, and the ones we struggle with.
By Jim Joseph
Thought Leaders
How to Succeed in Business Beyond Your Wildest Dreams
Use these principles in business and in life.
By R.L. Adams
Marketing
5 Steps to Creating a Loyalty Building Strategy for Your Business
Building loyalty takes lots of time and patience, but these tips could help streamline the process.
By Ann Smarty
Building a Business
How to Find Your Best Employees and Keep Them Around
Don't trust your intuition when it comes to rating employees.
Thought Leaders
4 Unconscious Biases That Distort Performance Reviews
We often don't fully understand everything that shapes supposedly "objective'' evaluations.
Online Presence
How to Run an Effective Social Media Employee Advocacy Program
If you can't get engagement on your social media posts, get your employees to help.
Thought Leaders
5 Ways to Determine Which Applicants Will Be Loyal Employees
Companies that explain their mission correctly find many talented people are looking to join a team they will be proud of.
Human Resources
Tom Brady Helps Us Understand the Significance of Employee Loyalty
How do we define greatness at ROYCE? Loyalty.
Building a Business
Unhappy Employees Are Costing You: 4 Lessons From Denmark
'The Little Mermaid' and Hans Christian Andersen are hardly Denmark's greatest successes. Actually, that country could teach 'no-vacation nation' a thing or two.
Thought Leaders
Find the Keys to Team Loyalty By Answering These 3 Questions
Not every talented, energetic person wants to be an entrepreneur. Understanding what they do want is how you build your team.
Thought Leaders
Inspire Loyalty With Your Leadership: Here’s How
6 ways you can motivate a team to 'follow you to the ends of the earth.'
Building a Business
Why 47 Percent of Your Best People Are Ready to Leave — and What You Can Do About It
Many people will jump ship as soon as they perceive that something better has come along. Here's how to change that.
By Dov Baron
Entrepreneurs
4 Important Ways to Look at Employee Well-Being ‘Holistically’
Employee well-being is so much more than just nutrition and sick days, and management is taking note.
By Matt Straz