Why Customer Service Is Your Get Out Of Jail Free Card For Business Success
These are the secrets of using customer service as a powerful business advantage, with exceptional results and almost zero risk of it being knocked off.
Why Do Your Customers Really Buy from You?
As a customer-conscious business, it is essential to sell the hole, not the drill.
Your Employees Want This Perk, and Giving It To Them Can Improve Your Bottom Line
At the same time, you can also improve both your employees' well-being and loyalty.
The 3 Pillars Your Company Needs to Cultivate a Culture of Belonging
Part two of a two-part series identifying how to build a company that people want to stay with.
3 Ways to Cultivate Loyalty Within Your Team
In this era of the Great Resignation, it takes more than money to build loyalty.
Steve Wozniak Still Gets a $50 Paycheck Each Week From Apple
He's mostly a figurehead at this point, but Wozniak says he's the 'only person who received a paycheck every week since we started the company.'
Employee Perks Might Not Be As Effective As You Think They Are
All the perks in the world can't fix your retention problem if employees are feeling dissatisifed.
More Often Than Not Your Best Career Move Is to Stay Put
It's well documented how costly turnover is for employer but it is far from a free ride for the job-changing employee.
Is Your Loyalty to Your Employees Hurting Your Company?
Loyalty is a fine quality unless it is killing your business.
Inspiring Loyalty: Alborz Toofani, Founder And CEO Of Snappcard
Alborz Toofani, founder and CEO of Snappcard, looks back at his entrepreneurial journey over the last five years.
Lessons About Employee Loyalty Learned in the Delivery Room
It feels good to be on a loyal team because, quite literally, we are born to enjoy bonding with each other.
How To Attract And Keep the Best Talent
A step-by-step guide on how to attract a pool of qualified candidates.
When You Have a Truly Engaged Employee, Thank the Family.
The hours in the office and nights on the road is time your indispensable employee is not home.
All Business Is Personal: Employees Need Human Connections at Work
Employee engagement starts with meaningful relationships. Companies that don't support those interactions will see productivity tank as their best talent walks.
Take Your Inspiration for Success From the Fire Rooster
The animals of the Chinese lunar calendar embody all the traits we want, and the ones we struggle with.