Fast Casual Restaurants

Ready For Anything

Greg Flynn Owns 1,245 Restaurants and Makes $2 Billion A Year. Here's How He Did It.

He bought his first Applebee's 20 years ago, and since then has redefined what's possible in the franchise industry. His philosophy: Be different, then go big.

How a Partner Behind the Famous Vegan Restaurant Chain By Chloe Moved Forward After a Lawsuit, Online Harassment and a Miscarriage

Samantha Wasser dealt with a number of personal and professional setbacks amidst helping launch By Chloe, a popular vegan fast-casual chain. She tells us her story.

How Hardee's Shed Its Bikini-Centric Ad Strategy, and Cleverly Grew Up

The franchise is repositioning itself as forward-thinking.

Why This Restaurant Chain Has Started Using VR to Train Employees

The trendy tech simulates hands-on learning without the risks and onboards new hires faster.

Chipotle's Rewards Program Is so Flawed They Don't Know Who Is Eating Their Free Burritos

You can't just throw free burritos at the problem, Chipotle. The reactive marketing plan is too little, too late.

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Franchisee Billy Sewell not only runs restaurants, he raises money for the children of wounded, disabled and fallen military service members.
Chipotle

Chipotle Hires Former Critic to Help Improve Food Safety

David Acheson, a former official at the U.S. Food and Drug Administration and the U.S. Department of Agriculture, was brought on as an adviser.
Small Business Heroes

Chipotle's E. coli Outbreak Brings Company Down to Earth

The fast-casual restaurant chain is now using more widely-accepted marketing methods.
CEO Pay

Chipotle's CEOs Take Massive Paycut Due to E. Coli Crisis

They still received nearly $14 million each.
Franchise Players

Coffee Runs Deep in This Franchisee's Veins. No, Really, It Does.

More than two decades ago, Ross Drever took over the world's first Gloria Jean's Coffees franchise. Its founder, in 1986, was his dad.
Chipotle

Chipotle Cooks Up New, Stricter Food Safety Rules Amid E. Coli Fiasco

A dash of DNA testing here and a sprinkle of scalded onions there, and Chipotle just might save face yet.
Illness

Chipotle CEO Apologizes to Ill Patrons, Promises to Become 'Safest Place to Eat'

The fast casual restaurant has had three food safety incidents since August. Most recently, a Boston location made 80 people sick.
Illness

At Least 80 Boston College Students Sick After Eating at Chipotle

Chipotle closed the location in question yesterday, and the students have been tested for E. Coli and the norovirus.