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Facebook Marketing

Another Effective Way Facebook Helps Grow Your Business

Groups enable you to extend your organic reach, workshop your material and establish yourself as a thought leader.
Customer Relationship Management

The 3 Ways You Can be Certain Your Customers Feel Appreciated

They may not always be right, but you must listen. Not much to ask, really, and it doesn't cost a penny.
Firing

How to Fire Someone So They'll Thank You For It

Take time to help employees realize getting fired isn't the end of the world.
Feedback

To Get More From People Hone Your Feedback Skills

The challenge when giving feedback is predicting what will be fed back from that.
Employee Management

7 Tips for Delivering Negative Feedback to Employees Without Being a Jerk

Sharing the not-so-good news is easier if you have a positive working relationship with your employees.
Feedback

5 Fatal Feedback Flaws You Must Fix

Avoid these mistakes to quickly and clearly communicate to your employees.
Feedback

4 Steps to Keep Feedback From Being Useless

Feedback given the right way gives us actionable data that creates value and narrows business gaps.
Feedback

An Open Letter To 'Open Letter' Writers

An open letter can be a great way to air your grievances -- but make sure you do it right.
Leadership Skills

Leadership Is Learned From Experience, Mentoring and Failure

Follow these eight tips to move from entrepreneur to business leader.
peer feedback

7 Tips for Improving the Quality of Your Feedback

The purpose of feedback is to improve performance and achieve desired results.
Ask Entrepreneur

5 Reasons Your Boss is Clueless

Surveys show there is a disconnect between employees and employers.
Entrepreneur Network

5 Steps to Deal With Haters When You're the Rock Star

Bestselling author Ben Angel tells you how to keep a clear head when criticism comes following success.
Feedback

Giving Feedback Is Far Better Than Giving an iPad. Just Sayin'.

Helping others to be the best they can be is the best gift you could ever give.
Success Strategies

There Are Only 2 Guiding Principles for All Entrepreneurs

Increase the experiments and shorten the feedback cycle. That's it.