Retail Business: Page 3
Target CEO Gregg Steinhafel addressed Target's data breach in his first live interview since the incident, while Neiman Marcus announced its own security violation.
While the competition is taking a breath, use this time to create new customers and additional sales.
Setting up a separate return line and training employees can increase customer satisfaction and lessen headaches for your staff in the post-holiday season.
Having a clear return policy and having a process for handling returns can reduce revenue loss and increase customer satisfaction.
One industry insider offers his top insights on the retail industry for the New Year.
The maker of the irreverent Cards Against Humanity party game tacked $5 onto retail prices on a day when consumers expected to get ultra-deep discounts.
One in every 40 employees steals from their employer. Make sure that your store isn't a target.
Small-business retailers may not be able to match the Black Friday extravaganzas offered by the big-box stores, but there are certain things they can do to compete.
Defining what it takes to get a potential customer to make a purchase is like nailing jello to a wall. Here's some insight into how people perceive and process deals.
Letting your customer into the design process can boost engagement – and profits.
With hundreds or even thousands of different items in stock, you'd best put a strong program in place that tracks critical information for you.
Business owners eager to break out of the Small Business Saturday box are banding together in an attempt to conjure up some Black Friday magic.
Follow these ten simple rules and you'll close more sales almost immediately.
The world's largest retailer will be opening its doors two hours earlier than last year and will also offer a limited number of Black Friday deals on Thanksgiving morning.