You can't count on lifetime fans unless you've seeded your brand image with transparency. Create the kind of open dialogue with customers that fosters loyalty for the long haul.
Lawmakers are questioning representatives from the tech companies about the role of Russian-backed social media propaganda in the outcome of the 2016 election.
Companies have a hard time recruiting and retaining the elusive millennial employee. The Muse CEO Kathryn Minshew has a solution: Tell them everything.