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Client Relationship Management

Relationship Building

7 Etiquette Tips for Sending Holiday Cards to Business Associates

Sending holiday cards to clients and business associates is an important recognition of the relationship but there is a lot you can get wrong.
Growth Strategies

5 Issues Entrepreneurs Need to Be Aware of When Working With Big Customers

The dream of large client can turn into a nightmare for those who aren't prepared.
Client Relationship Management

How to Deal With 4 Types of Impossible Clients

Just because a client is difficult doesn't mean you can't keep him or her happy.
Relationships

3 Tips to Develop a Balanced Supplier-Vendor Relationship

Remember how Mom taught you to 'always be nice'? The same thing applies to business.
Client Relationship Management

How to Deal With Unreasonably Picky Clients

The customer is always right, and some customers are right for somebody else.
Client Relationships

How to Finesse Your Relationship With the 10 Types of Clients Everyone Gets

No matter how well you know you business, you have to know people to succeed.
Project Management

3 Management Mistakes That Could Destroy Professional Services Businesses

Failure to effectively manage projects can be deadly for growing firms.
Customer Engagement

Skip the Coffee Meeting. Instead, Sweat to Success With Clients.

Connect with your contacts on a deeper level with a physical activity. Check out these four tips to get started.
Entrepreneurship

Who Really Owns Your Business?

Don't give away control of your business by excessive tolerance of problem employees, vendors or clients.
Sales

6 Ways to Overcome Your Reluctance to Sell

The entrepreneur's moment of truth is that silence at the conclusion of the presentation when you wait for the client's response.
Client Relationship Management

Is Technology Lulling You Into Working Too Remotely?

Between the dazzle of contemporary communication technology and the need to keep overhead low, entrepreneurs risk underestimating the value of meeting clients face to face.
Client Relationship Management

4 Tips to Forge Winning Client Relationships for the Long-Term

Such partnerships are a process. They're the output of trust, rapport and a track record of producing stellar work together.