Client Relationship Management

Freelance

How to Manage Clients When You Own a Freelance Graphic Design Business

Expert advice to help you keep your clients happy and get the job done to their satisfaction
Client Relationship Management

The Most Common 10 Reasons Clients Leave (and How to Prevent That)

Show each client the value you provide and do that on a regular basis.
Personal Branding

How This Illusionist Magically Lands His Ideal Clients

While there is no magic formula for business success, there are plenty of lessons we can learn from magic formulas.
Entrepreneur Mindset

The Antidote for Overwhelm Is Asking for What You Need

If you never tell people you need a break, don't be surprised when they push you to the snapping point.
Customer Retention

5 Easy Ways to Improve Client Retention

Does the phrase 'under-promise and over-deliver' mean anything to you?
Personal Branding

4 Ways to Tell Prospects You're Great Without Sounding Like Donald Trump

Inspiring confidence in your ability is fundamental to entrepreneurial success but narcissism is seldom the way to do it.
Referrals

6 Hacks to Drive Massive Referrals

Don't plead. Don't bribe. Don't send chintzy gift cards. Instead, focus on the little things people appreciate.
Relationship Building

7 Etiquette Tips for Sending Holiday Cards to Business Associates

Sending holiday cards to clients and business associates is an important recognition of the relationship but there is a lot you can get wrong.
Growth Strategies

5 Issues Entrepreneurs Need to Be Aware of When Working With Big Customers

The dream of large client can turn into a nightmare for those who aren't prepared.
Client Relationship Management

How to Deal With 4 Types of Impossible Clients

Just because a client is difficult doesn't mean you can't keep him or her happy.
Relationships

3 Tips to Develop a Balanced Supplier-Vendor Relationship

Remember how Mom taught you to 'always be nice'? The same thing applies to business.
Client Relationship Management

How to Deal With Unreasonably Picky Clients

The customer is always right, and some customers are right for somebody else.
Client Relationships

How to Finesse Your Relationship With the 10 Types of Clients Everyone Gets

No matter how well you know you business, you have to know people to succeed.
Client Relationship Management

Vendor vs. C-Suite: How Do You Prove Your Value to a Skeptical Client?

Five things you can do right now to keep the marriage intact.
Project Management

3 Management Mistakes That Could Destroy Professional Services Businesses

Failure to effectively manage projects can be deadly for growing firms.
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