Client Relationship Management
Inspiring confidence in your ability is fundamental to entrepreneurial success but narcissism is seldom the way to do it.
Don't plead. Don't bribe. Don't send chintzy gift cards. Instead, focus on the little things people appreciate.
Sending holiday cards to clients and business associates is an important recognition of the relationship but there is a lot you can get wrong.
The dream of large client can turn into a nightmare for those who aren't prepared.
Remember how Mom taught you to 'always be nice'? The same thing applies to business.
Failure to effectively manage projects can be deadly for growing firms.
Connect with your contacts on a deeper level with a physical activity. Check out these four tips to get started.
Don't give away control of your business by excessive tolerance of problem employees, vendors or clients.
Ready for Anything
The entrepreneur's moment of truth is that silence at the conclusion of the presentation when you wait for the client's response.