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Client Relationship Management

Marketing

7 Ingredients to a Successful Business Dinner

Wooing clients over dinner can help you build long-lasting relationships. Here's a guide to making the best possible impression.
Marketing

Can Ignoring Clients Boost Your Sales?

A tech company sees gains by turning its attention away from 60 percent of clients.
Growth Strategies

The Ethics Coach on Accountability

There's not always a clear-cut answer regarding the amount of responsibility you have to shoulder in every situation. This month our ethics coach tackles two tricky accountability issues.
Leadership

How to Handle Emotional Outbursts at Work

From yelling to crying to laughing -- here's the triage plan for managing three big emotional flare-ups.
Growth Strategies

5 Simple Steps to Creating a Zero-Waste Office

How eliminating waste in your office and save you money and improve your relationships with clients.
Marketing

5 Ways to Land Celebrity Clients

Jason Abrams, realtor to celebrity athletes and star of the new HGTV show 'Scoring the Deal,' shares five tips for how to get (and keep) famous clients.
Marketing

Make Your Own Rules and Other Tips This Week

Why you shouldn't follow someone else's rules, how to make your marketing efforts stand out and more: our best tips of the week.
Growth Strategies

Why You Should Fire Some Clients

Why you should choose peace of mind over revenue and cut ties with bad clients.
Marketing

How to Break Bad News to Clients

Three tips for delivering bad news without hurting the client relationship, or your credibility.