Holiday Shopping | Page 6

Companies that don't have an app must not let another year go by.

To compete and stay relevant, retailers need to get creative, innovative and aggressive this season.

It's not more important than ever to stay on top of customer complaints, which can quickly sink a business.

Retailers are tricky. When they play to our senses, they smell money.

Holiday shopping is an annual event but marketers need to plan for it throughout the year.

An industry group's survey estimates scammers making returns will cost retailers $3.6 billion this holiday season.

Baked fresh from us to you: A festive batch of wise and witty words to cling to, all season long. Happy holidays.

Kmart inadvertently canceled online layaway orders for customers and is scrambling to fix the issue.

Looking for a gift your entrepreneur will love this holiday season? We have you covered.

Extend promotions, build long-term relationships and be last-minute shopper-friendly. Building customer rapport is a year-round matter.

Inspired by his son's 'elf envy,' the Mensch on a Bench creator Neal Hoffman is taking the toy landscape by storm – and is hoping to do the same with the 'sharks.'

Traditional and digital media are no longer enough to ensure that consumers know about your company's brand.

The retailer is set to run a shopping marathon leading up to the holidays. And it isn't the only one.

There are better ways to find the right gift, at a desirable price, than wander up and down the aisles.

Don't waste your money or effort on gifts that will only frustrate your entrepreneur.

It's that time of year (again).

While many purchases are still made online, consumers still appreciate their local shops and the ability to discover items.

Earlier deals this year by large retailers severely damaged Black Friday as a shopping occasion, but also created other big problems for these stores.

Visual merchandisers of New York powerhouse stores reveal their marketing strategies.

In a report, the National Retail Federation says it expects fewer people will take advantage of Cyber Monday's digital deals.

Early holiday promotions and rising online shopping took a toll on in-store sales during the Thanksgiving weekend as shoppers on average spent 6.4 percent less than they did a year earlier.