Knix founder Joanna Griffiths built a company to serve women -- all women. When her wholesale partners were failing her customers, she made a drastic pivot.
Smart leaders ditch the top-down, mentor-mentee mindset, creating a culture driven by ideas -- wherever on the organizational chart they happen to come from.
After his early customers weren't paying their invoices, the founder of pizza app Slice began the long process of figuring out what (and how) people were willing to pay.