Customer Engagement: Page 7

Growing a Business

What Bill Gates and Steve Jobs Taught Me About Getting to Know Your Customers

Despite the push toward chatbots and technology-driven customer service, nothing can replace determining what your customers want through personal social interaction.

Growing a Business

5 Things to Remember When Communicating With Customers

Effective communication with customers has never been more important, especially as we head into economic uncertainty. Remember these five tips when you're talking to your customers.

Growing a Business

How to Retain Customers During an Economic Downturn

To weather a recession, focus on your most loyal customers.

Marketing

Why Giving Cash Back Will Bring Your Customers Back

Cash may be losing its luster as a payment tender, but it's a 'must have' when it comes to rewards program benefits and will be for the foreseeable future.

Marketing

How Often Should You Email Your List? Here Are 5 Deciding Factors You Need to Know.

Is the right strategy once a month, once a day or somewhere in between? A seasoned exec in the field offers profit-boosting insights.

Growing a Business

5 Proven Customer Loyalty Programs That Pay Actually Off

Acquiring new customers may sound like the pivotal logical marketing goal, but retaining existing ones can generate more profit, if you offer the right incentives.

Marketing

Customer Loyalty Is Your Holy Grail for Success. Here's How to Cultivate It.

Customer loyalty is an essential source of revenue for any business. Use these four tips to create a customer loyalty program that will give you the highest return on your investment.

Leadership

3 Strategies to Respond to the Changes in the B2B Buying Journey

You still have to resolve pain points to maintain ever-evolving customer relationships.

Marketing

Here Are 5 Trends to Watch Out For in Sales and Marketing in 2023

Harnessing these tactics to better leverage customer data and create a greater sense of relevancy with consumers will be the key to a competitive edge.

Growth Strategies

Boosting Revenue Through Customer Acquisition And Retention: The How-To

The math is simple: new happy customers equal more revenue.

Science & Technology

This Important Website Feature Is Crucial For Your Business

The one thing you should be aware of is the power of real-time conversation with a customer.

Thought Leaders

You Have to Tap Into Your Customers' Subconscious to Keep Them Coming Back. Here's How.

Habits are made, not born, so you have to work to make using your product a subconscious act for consumers.

Growing a Business

Use These Top 7 Customer Onboarding Practices to Effectively Promote a Digital Product

Let's look at seven customer onboarding practices that should be used to promote digital products.

Leadership

Who Comes First, the Customer or the Employee?

Did the chicken or the egg come first? It is an age-old debate. But as an entrepreneur, should you value your employees or customers first?

Marketing

This Expert Shares 5 Tips for Marketing a Boring Product

Just because your product or service isn't all that exciting, doesn't mean you can't get customers excited about it. Here are some strategies that will help them become more emotionally invested in what you offer.