Customer Relationship: Page 6
Want to Keep Your Clients Happy? Listen Closely.
You know you want to solve a problem or create a good product for your clients, but do you understand them well enough to know exactly what they need?
Why Won't My Customer Call Me Back?
The cruel truth is that nobody is going to be in trouble for forgetting about your proposal.
3 Tactics Small Businesses Can Use to Reduce No-Shows
Are missed appointments eating into your revenues? The good news is that you can use technology and a little creativity to keep your customers engaged -- and present.
4 Outdated Tactics That Sabotage Your Sales
It seems counterintuitive, but you'll close more deals if you stop pitching. Ask questions, listen and get to know what your prospective client really needs.
Customer Service Is Ground Zero For Success
Try these eight best practices to make sure your company develops a 'customer-centric' focus.
Ever Wonder Why Your Customer Gets Irked? Startups Take Note
Upset customers have little patience. Annoyances that a person usually tolerates become intolerable when that individual is upset.
10 Ways to Build Trust and Credibility With Your Customers
Keeping the trust of your existing customers is what will attract new customers.
Listen to Your Customers, Stay Focused, Profit
Conversations with customers provide insights into how well you are doing and plot where you're going.
Crowdsourcing Customer Acquisition: A Cost-Effective Way To Gain Customers For Your Startup
For most early-stage startups, such as Melltoo, devoting resources to brand marketing is a luxury we cannot yet afford.
Do You Know What Your Customers Want? Are You Sure?
Your world revolves around your customers, not the other way around. Treat them like it.
Rapid Prototyping: The Best Route to Happy Customers
Transform product development from a guessing game into great market research: 4 ways how.
The Huge Fallout This Entrepreneur Faced When He Put All His Eggs in One Basket
David Steinberg, co-founder and CEO of Zeta Interactive, had to redirect his company and find new assets after his clientele base nearly disappeared.
5 Good Reasons to Fire Your Worst Customers
Good customers are the lifeblood of any business and toxic customers are the bane of every business.
Know How These Three Big Brands Attract Consumers
This is how you survive the consumer-centric world!
Tailoring Your Sales Pitch to Your Customer's Personality
Once you recognize and tailor your pitch to your customer's dominant type, among the four types, you'll see positive results.