Holiday Hub

5 Strategies to Triumph in Customer Support Over the Holiday Season
Customer Service

5 Strategies to Triumph in Customer Support Over the Holiday Season

Thousands of new orders can strain the response to inquiries. Deflect challenging situations and demanding callers by planning ahead.
Shankar Ganesh
Maximize the Impact of Your Business Greeting Cards With These 4 Tips
Make More Happen

Maximize the Impact of Your Business Greeting Cards With These 4 Tips

Tis the season. Take these extra steps to demonstrate your appreciation while also creating a unique experience that promotes your business.
Peter Gasca
5 Steps to Working a Holiday Party Like Santa
Networking

5 Steps to Working a Holiday Party Like Santa

Don't worry about whatever work you left undone to race out to the event. You're about to ace this networking opportunity -- that is, if you read these jolly tips.
Stacey Alcorn
5 Customer Service Tips to Avoid Scrooge-Like Behavior
Holidays

5 Customer Service Tips to Avoid Scrooge-Like Behavior

This time of year means more business, which also means more frustrated customers.
Matt Lautz
5 Moves Small Retailers Must Make to Compete With Big Box Stores
Retail

5 Moves Small Retailers Must Make to Compete With Big Box Stores

Local stores have more than one slingshot to use in their never-ending David vs. Goliath competition with national chains.
David Goldin
Not Just for Grandma: 6 Tips for an Unforgettable Company Holiday Card
Make More Happen

Not Just for Grandma: 6 Tips for an Unforgettable Company Holiday Card

Help your business stand out with a little fun and creativity.
Mary Ellen Campisi
Re-Create the Magic of Manhattan's Holiday Windows: 5 Design Secrets for Small Retailers.
Retail Businesses

Re-Create the Magic of Manhattan's Holiday Windows: 5 Design Secrets for Small Retailers.

Visual merchandisers of New York powerhouse stores reveal their marketing strategies.
Tanya Benedicto Klich
Will Fewer Customers Be Shopping on Cyber Monday This Year?
Holiday Shopping

Will Fewer Customers Be Shopping on Cyber Monday This Year?

In a report, the National Retail Federation says it expects fewer people will take advantage of Cyber Monday's digital deals.
Nina Zipkin
The Content Marketer's Guide To Black Friday
Make More Happen

The Content Marketer's Guide To Black Friday

With Thanksgiving and the holiday shopping season quickly approaching, retailers and marketers must establish a game plan for arguably the two biggest shopping days of the year.
Jon Salm
5 Tactics to Get Digitally Prepared for Black Friday Weekend
Holiday Shopping

5 Tactics to Get Digitally Prepared for Black Friday Weekend

Regardless of where you sell your goods or services primarily, a little advanced digital preparation can help you take advantage of "Windfall Weekend."
Mike Canarelli
How These 8 Restaurant Chains Are Mixing Up Their Menus for Thanksgiving
Thanksgiving

How These 8 Restaurant Chains Are Mixing Up Their Menus for Thanksgiving

Don't want to spend Thanksgiving in the kitchen? Find out which restaurant chains are branching out to serve turkey – or turkey ice cream cake -- this year.
Kate Taylor
For Service-Based Entrepreneurs, Here Are 9 Holiday Marketing Tactics to Boost Sales
Marketing

For Service-Based Entrepreneurs, Here Are 9 Holiday Marketing Tactics to Boost Sales

Service-based businesses tend to struggle with promotions during the holiday season. Instead of letting this busy time of year pass you by, focusing on these tips to boost your sales.
Kelsey Humphreys
Shoppers Skeptical of Black Friday Deals
Holiday Sales

Shoppers Skeptical of Black Friday Deals

Tired of retailers flooding your inbox with promises of big deals? You're not the only one.
Krystina Gustafson
Want a Black Friday Deal? Show Up Naked.
Black Friday

Want a Black Friday Deal? Show Up Naked.

Desigual is hosting an 'Undie Party' where the first 100 customers who show up wearing only their underwear on Nov. 25 receive a free outfit.
Kate Taylor