VW to Offer to Buy Back Nearly 500,000 U.S. Diesel Cars, Sources Say
That would include versions of the Jetta sedan, the Golf compact and the Audi A3 sold since 2009.
What Entrepreneurs Can Learn From Theranos's Fall From Grace
Honesty and transparency are vital for success. Don't let your customers hear from somebody else that you've sold them a work in progress.
The Key Lesson for Businesses From Starbucks's 'Diabetes Here I Come' Debacle
Branding experts -- and the coffee giant itself -- weigh in on the embarrassing customer dis-service that brewed bitter brand damage and fast.
Kim Lachance Shandrow
Good CEOs Are Ready to Shock the Organization to Protect Core Values
When things are off track at work, be ready to take aggressive and extraordinary action.
What Entrepreneurs Can Learn From the World's Best In Comedy
Hiring strategies, like setting up a festival, include bringing in people you like to be around.
Global Rescue CEO Says His Team Spends Most of the Time Saving People From Themselves
Dan Richards tells Joe De Sena of Spartan UP! podcast that the adventurous types tend to underestimate the severity of the environments they're exploring.
The Mistakes That Make a PR Crisis Even Worse
The surest way to turn a problem into a crisis is to pretend there is no problem.
Facing Potential Terrorism, Entrepreneurs Need to Think About the Unthinkable
A well thought-out crisis-management plan is essential for every business to have in today's world.
5 Ways to Keep Your Cool, Even When You're Not Feeling It
Things are generally calmer on the executive 'floor,' even though those folks have more to lose. So, take a lesson from their example.
The True Measure of Leadership Is Staying Calm in the Storm
Navigating the passage through crisis requires confidence in yourself and the people you've made your team.
Make More Happen
Debriefing Helps You Process Lessons Learned
A reflective review after a work project or event will prevent a crisis mode from forming at your company.
Out For Blood: Theranos Orchestrates Bold PR Coup in the Face of Damning Allegations
The $9 billion blood-test startup is facing allegations that it's struggling with its ostensibly groundbreaking tech. But is it taking the right approach to responding to the crisis?
5 Crisis Management Tips for Your Digital Brand
Brands can be destroyed in hours. Remember: You're not the story.
Abortions at Dunkin' Donuts: How Brands Should React When They Get Strange, Potentially Damaging Press
Here's how Dunkin' Donuts quelled a strange quandary from a parody site called Clickhole.
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