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Crisis Management

Failure

The Number One Lesson You Can Learn from Fyre Festival: Preparation is Everything

Make sure that you create the infrastructure needed to deliver on your promises.
Marketing

How to Communicate Effectively During a Crisis

While you hope to never experience a crisis situation in your business, here's how to be prepared.
Leadership

5 Leadership Failures That Contributed to the United Fiasco

Every CEO is vulnerable to United-esque PR disaster when their organizations veer from their core values.
Crisis Management

What to Do When You're Getting Bad Press

A step-by-step gameplan for when your company is in the news for the wrong reasons
Public Relations

What We Can Learn From Cheerios' Potential PR Crisis

How the cereal brand courted -- and then avoided -- controversy.
Publicity

Fake News and the Threat to Your Brand: 4 Things You Can Do About It Now

While Facebook has made the spread of information faster and easier, CEOs should not be surprised they need to take steps to protect themselves from false information in the media.
Ask Entrepreneur

Either You Run the Organization or the Organization Will Run You

Chaos is what happens when instead of having a plan, whatever pops up next becomes your priority.
Crisis Management

4 Hallmarks of Leadership in a Time of Crisis

Don't be the next Wells Fargo. Do be the next Skittles. Here's how.
Chipotle

After A Failure, What Makes Customers 'Trust' Again? And Can Chipotle Pull It Off?

When you construct a safety policy, first and foremost, make it personal.
Reputation Management

Why Big Businesses Must Proactively Manage Their Online Reputations

Here's a hint: The reasons are the same for small companies, but the stakes are much higher.