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Customer Complaints - Page: 2
If you're a jerk looking for work, the former head of Reddit just might have a job for you. Nice guys need not apply.
If someone had a bad experience, chances are they are going to talk about it. Here are five tips to craft a strategy to respond.
First there was bendgate. Now brace yourself for hairgate, the latest online uproar.
The way you respond to customers can improve the reputation of your business, or tear it down in an instant.
If your customer is letting you know he's not happy with your business, you have a chance to make things right. Here's how.
A small company can get by with one account but large-scale enterprises would be wise to branch out.
Strategically responding to threats can save your company and elevate your reputation.
All customers want to know the truth about the company, even if it hurts. Use Facebook and Twitter to good effect.
Here are five reasons to keep a support team in-house.
Your service team can not only address client problems but give valuable feedback to your company and product.
With residents of Irwindale, Calif., complaining of a burning sensation in their eyes and throats, a Sriracha factory must clean up shop.