Customer Retention | Page 4

Marketing

The Science Behind the Sales Funnel

Get rid of empty leads by making your sales funnel consistent and efficient.

By Craig Simpson

Building a Business

Grow Your Business 10 Times With This 5-Minute Exercise

Build a sustainable, successful business by overcoming these three growth blocks.

By Shaun Buck

Building a Business

3 Steps to Retaining Existing Customers

Everyone wants to add customers, but don't forget about the ones you already have.

By Tallat Mahmood

Marketing

3 Common Sense Keys That Drive Repeat Customers

Once you realize you are selling to people you won't be mystified about what it takes to treat them right.

By Tor Constantino

Building a Business

3 Ways to Stop Taking Your Most Loyal Customers for Granted

Do you know who your most devoted regulars are? Are you listening, Uber?

By Erik Huberman

Building a Business

Frontier Airlines Is Learning the Hard Way That Value Is King

Frontier's debacle in Denver shows that offering the cheapest price is a losing strategy if customers are unhappy with what they bought.

By Grant Cardone

Marketing

10 Customer Retention Strategies That Supercharge Your Marketing

The best customer acquisition strategy includes at least equal attention on keeping the customers you already have.

By Eric Siu

Thought Leaders

10 Reasons Why Good Customer Service Is Your Most Important Metric

Attracting a new customer is just too difficult and expensive to lose the relationship because you didn't treat them right.

By R.L. Adams

Building a Business

Why Gratitude Is Your Key To Customer Growth and Retention

For a start, consider signing up with Code Gratitude, which offers discounts to first responders and active and veteran military personnel.

By John Brubaker

Building a Business

You Don’t Succeed by Making it Difficult to Buy From You

The frustrated shopper who gives up on you might have been a customer for life if you'd made things easy.

By William Bauer

Building a Business

Don’t Mistake a Frequent Customer With a Loyal Customer

A customer who has made a genuine connection with your business won't dump you when they find somebody slightly cheaper.

By William Bauer

Thought Leaders

5 Good Reasons to Fire Your Worst Customers

Good customers are the lifeblood of any business and toxic customers are the bane of every business.

By Gordon Tredgold

Marketing

All Business is Personal — Especially in Ecommerce

Grow your marketing with a focus on retention and value-added experiences built around your community of customers.

By Nandini Rathi

Online Presence

The Big Change That Could Be Coming to Snapchat

A new acquisition could mean more of a focus on ads.

By Nina Zipkin

Building a Business

3 Tips for Winning the Loyalty of Your Customers

Making a personal connection with your customers is crucial if you want them to stick around.

By Phil Barrett

Building a Business

Chipotle’s Loyalty Program Is Broken and Here’s Why

Customer loyalty programs for brick-and-mortar businesses offer a great quid pro quo: crucial customer information.

By Zach Goldstein

Online Presence

5 Ways Small-Business Owners Can Improve Customer Retention

Applying these five tips can help mold your daily business routines as well as build your brand image.

By Stephen Sheinbaum

Building a Business

3 Tips for Customer Retention

These tips will help you leverage your existing customers to bring in new ones.

By Jana Barrett

Building a Business

How to Build a Brand That Stands the Test of Time

Branding can serve as an incredible asset for customer retention, which should inform the foundation of your philosophy.

By Jana Barrett

Building a Business

5 Ways to Grow the Value of Each of Your Customers

Learn how to get the most out of the customers you already have.

By Dan S. Kennedy

Business News

Weighing Design and Function When Building Your App

Find out which matters more.

By Jana Barrett