While qll entrepreneurs know that customer insights are invaluable to product design and continued improvement, acquiring and organizing useful feedback is easier said than done.
The Ethics Coach handles tackles two big questions: how to deal with employees who resist feedback and how to create a 'mutually beneficial' internship program.
The 'Punky Brewster' actress discusses balancing life as a mother to three young kids and running her online party supplies business, P.S. XO, which just announced its merger with the retail party line Seedling.
By building a culture of candor, you get an honest assessment of your leadership skills without employees being worried about possible negative ramifications.