Business Operations & Logistics Get Comfortable With Big Data in 3 Steps Many small-business owners are feeling intimidated about the big-data wave, it doesn't have to be scary. By Debra Kaye
Online Presence Marketing Expert: The Best Tools for Understanding Your Social-Media Accounts By Joanna Lord
Online Presence Can Twitter Be Used to Predict Crime? A newly published paper says geo-tagged tweets can assist in the prediction of crime. By Wendy Frink
Business Operations & Logistics Should You Focus on SEO or Pay-Per-Click Marketing? What does each do, and what are pros and cons of each approach? By Jonathan Long
Building a Business This Software Company Can Boost Your Retention Rate Gainsight, a customer-success management company, helps increase customer retention for small but quickly growing companies. By Jeff Kauflin
Online Presence Twitter Geeks Out on Data, Acquires Gnip Twitter has snagged six-year-old social data startup Gnip for an undisclosed amount. By Wendy Frink
Building a Business Big Data Isn’t Just For Big Businesses Anymore With resources becoming more available and less expensive, small businesses are able to tap into big data for a deeper analysis of their company. By Daniel Newman
Marketing 9 Online Ad Campaign Stats You Must Track To know whether it's successful--or just a waste of time and money--you have to track the following 9 statistics of your online marketing efforts. By Richard Stokes
Building a Business 3 Ways to Use Big Data to Drive Repeat Sales Examine patterns in customers' behavior to score purchases from them once again. By Lisbeth McNabb
Online Presence Most Essential Social Media Tools Social media tools can provide anything from simple tracking systems to advanced data management. Knowing your social media goals and objectives will help you decide which ones are best for you to use. By Scott Levy
Online Presence 3 Ways to Use Your Twitter Data to Beat the Competition Find out which three information sources you need to evaluate in order to track and improve your social media efforts. By Scott Levy
Marketing To Win at Marketing, Scrap Your Marketing Department and Hire a Data Geek (Infographic) Going forward, your marketing department should look more like your IT department. By Catherine Clifford
Building a Business How to Tell if Your Social Media Efforts Are Paying Off Monitoring and measuring your social media efforts is essential. Here are the two metrics to watch. By Scott Levy
Building a Business 6 Ways to Analyze Your Creative Ideas Put your creativity to the test, and the ideas you ultimately bring back to clients will be all the stronger for it. By Alicia Lawrence
Marketing The Fastest Way to Sabotage Your Marketing Campaign Find out why blowing off the numbers behind your online advertising will make your marketing efforts fail. By Richard Stokes
Online Presence 11 Advanced Pinterest Tips and Tricks for Businesses If you want to get the most out of your time and money in Pinterest, then take it to the next level with these 11 strategies. By Scott Levy
Building a Business Data Isn’t Just for the Big Guys Anymore The rise of cost-effective data analytics has given small businesses a way to compete with -- and even surpass -- their larger competitors. By Suhail Doshi
Building a Business Look Out Startups, 2014 is About Results, Not Buzz Companies may have been able to get ahead before with cool ideas -- but not anymore. By Erika Trautman
Building a Business 6 Ways to Master SEO Without Google Analytics While Google threw a curveball by encrypting all of its keyword search data last fall, there are still other ways to track your site's traction. By Scott Langdon
Online Presence Move Over Big Data — Here Comes ‘Fast’ Data Learn how businesses are using data in real-time to react to customer feedback more quickly and efficiently. By Neil Parmar
Marketing 3 Valuable Data Resources That Provide Exponential Growth For every successful campaign, you have to pay attention to just three data sets to ensure success. By Jonathan Long
Online Presence 3 Ways Companies Can Better Use Big Data in 2014 This year, more companies are expected to take advantage of data. Here's how your company can be a high performer. By David Steinberg
Building a Business 10 Online Marketing Predictions to Inform Your Strategy in 2014 A guide to the most important aspects you'll want to focus on with your marketing efforts in the year ahead. By Joanna Lord
Building a Business How 2014 Will Be The Year To Monetize Big Data Big data will soon go from a technology investment to a marketing one. Use it as a tool to boost revenue. By Lisbeth McNabb
Building a Business Fast Facts on Apple’s Recent Buying Spree Apple's purchase of Topsy rounds out what has been a busy year of acquisitions by the consumer-electronics giant. By Laura Entis
Building a Business Why Spending on Big Data Isn’t a Waste (Infographic) Companies that harness big data for their marketing efforts show increases in both productivity and profit. By Brian Patrick Eha
Building a Business 10 Questions to Ask When Measuring Your Social Media ROI Expert advice on how to gauge the success of your social media marketing efforts. By Kim Lachance Shandrow
Marketing Tracking Customers Beyond Google Analytics A marketing shop gleans powerful insights on visitors to clients' sites, filling in the details where Google Analytics leaves off. By Katherine Duncan