Business Branding What Brand Evangelism Really Means — and Why It’s So Important Evangelism isn't something to be decided on down the road; it should actually be in the DNA of your founding team from the get-go. By Sangram Vajre
Business Branding Papa John’s Files Trademark to Lose Its Apostrophe and Spotlights New ‘Papas’ Who Aren’t Its Founder By Lydia Belanger
Online Presence Papa John’s Has Created a Social Media Ad Featuring Negative Customer Tweets That’s Been Watched 1.7 Million Times By Lydia Belanger
Marketing The 3 Steps You Should Follow to Make Sure Your Brand Identity Efforts Build Value By following a few basic steps, you can make sure your brand identity is walking the walk, not just talking the talk. By Christine Alemany
Business News What’s Pushing Big Brands to Start Food Truck Franchising? Is Food Truck Biz an Easy Franchise Option? By Franchise India Staff
Business Branding 8 Ways You’re Destroying Your Personal Brand Without Even Knowing It Sure, you might fire off a tweet every now and again, but are you really helping or hurting your personal brand? By Lucas Miller
Marketing Why the New ‘Take a Knee’ Policy Isn’t Likely to Heal the NFL’s Damaged Brand The NFL's goal is to make the whole issue go away by taking back control of the story. There is no sign it has succeeded. By Peter Horst
Building a Business How This Artist Makes Money Off YouTube Without Brand Sponsorships Landscape photographer Thomas Heaton says he's successful because of this decision, not in spite of it. By Lydia Belanger
Marketing 6 Innovative Ways to Increase Brand Awareness Wendy's sassy Twitter feed is a great example of how to stand out in a sea of noise. By Andrew Medal
Marketing 10 Innovative Ways to Excite Your Customers Indifferent customers are likely to start shopping elsewhere. By Dr. Linda M. Orr and Deep Patel
Business News Why Employer Branding Is So Important Employer branding will help you hire new employees, create a strong company culture and even reduce marketing costs. By Ceren Cubukcu
Tech Don’t Let Alexa or Siri Speak for Your Company: Protecting Your Brand’s Voice on AI Platforms With the rising popularity of voice-driven AI assistants, it's important for businesses to offer a consistent brand experience. By Tara Kelly
Business Branding The Problem With Johnnie Walker’s Jane Walker Scotch Was Perception Diageo's Jane Walker brand launch fell flat with female consumers -- here's why. By Susan Gunelius
Business Branding Why Your Brand Plan Is More Important Than Your Business Plan If people don't know who you are and what you represent, they won't do business with you. By Areva Martin
Marketing 5 Things About Your Brand Your Sales Team Must Sell If You Expect Anybody to Buy Your Product Your salespeople are front-line brand ambassadors. Make sure they are sending the right message. By Aviva Leebow Wolmer
Business Branding 12 Ways to Elevate Your Personal Brand in 2018 Tips you can use next year to build your brand. By Jonathan Long
Building a Business 7 Essentials of Great Customer Service The goal of customer service is to transform an unhappy customer into a customer who feels thrilled about how well they were taken care of. By Sherrie Campbell
Online Presence You Don’t Need to Be a Corporate Behemoth to Have a Strong Social Reputation Follow these corporate brand reputation management tips for your own social brand. By Jasmine Sandler
Building a Business Here’s How Taking Cybersecurity Very Seriously Enhances Your Brand A company's success ultimately is only as great as its customer's trust. By Dan Kiely
Marketing Small-Business Owners Will Trust These Brands Most to Get Business Done During the Holiday Season The brands that do right by their customers are the ones small-business owners trust most. By Dan Slagen
Marketing 6 Steps for Converting Loyal Customers Into Enthused Brand Ambassadors The best way to get more customers is to be introduced by your current customers. By Mike Kappel
Thought Leaders 7 Steps to Take When Preparing a Corporate Apology If your company makes a mistake, there are important steps you should take to ensure you are saying the right things, the right way. By Lou Casale
Marketing How to Market Yourself Like an Artist Creatives are masters of reinvention, personal branding and storytelling. It's time the business world paid attention. By Jeff Rojas
Business Operations & Logistics What Netflix Just Taught Entrepreneurs About Mitigating a PR Nightmare Netflix's response to its Kevin Spacey PR crisis shows that nothing is more important than protecting the brand you've worked so hard to build. By Erik Huberman
Business Branding 3 Branding Goals I Know You Can Accomplish This Year Establishing and achieving branding goals early on will inevitably leave your clients with a positive perception about your company for years to come. By Jeff Shuford
Tech Lax Online Security Can Destroy Your Brand Overnight Protecting your brand requires much more than picking a good password, though that is an important start. By Rehan Ijaz
Online Presence How Brands Use Twitter Banter to Gain Clout Twitter still is the place for quick, clever conversations with your audience. Endear yourself to followers and emphasize your culture with these tips. By Kofi Frimpong
Thought Leaders A New CEO May Improve Uber’s Tarnished Brand, but It Should Never Have Needed Brand Rehab in the First Place Ousted CEO Travis Kalanick provides lessons on avoiding brand self-destruction. By Seth Price
Business News The Secrets to Successfully Managing Your Company’s Reputation Getting reviews is the first place to start. By Kimberly de Silva