Customer Engagement

social proof

This Is How You Get New Customers to Trust You Right Away

Learn how to use the five types of social proof marketing.
Product Development

Sell More Products by Letting Your Customers Design Them for You

The wall between producers and consumers is crumbling -- and your business could profit.
Customer Experience

Believing Any of These 4 Customer-Experience Myths Could Sink Your Brand

There's a reason why Adidas' Boston Marathon 'congratulatory' email didn't kill the brand.
tech trends

Webinar: Powerful Technology Creates Meaningful Connections

Learn how thriving companies are using tech to create more efficient and streamlined practices that keep people at the center.
YouTube

This Former Marketing Student Turned Her Knack for Life Hacks Into 6 Million YouTube Subscribers

Natalie Alzate always wanted to be her own boss and YouTube was the perfect fit.
Customer Engagement

Why Your Business Should Be More Like Trader Joe's

You don't need to take shortcuts to make profits.
Customer Service

To Go Up Against Larger Competitors, This Business Leader Provides a Personal Touch

Countryside Bank, a community bank with six locations, thinks creatively about customer needs.
Customer Relationship Management

You'll Find the Best Leads in That CRM Software Nobody Is Really Using

Quit making introductory offers to strangers and start engaging with past customers happy they did business with you.
YouTube

Hilarious YouTuber Mamrie Hart Shares Her Top Creativity Tips

If you feel stuck, take a page out of the multi-talented author and actor's playbook.
Entrepreneurs

Entrepreneurs Shouldn't Discuss Political Issues, Right? Not So Fast, Experts Say.

In the wake of instances of tragedy and political controversy, how do you approach articulating your company's stance on big issues?
Customer Engagement

10 Innovative Ways to Excite Your Customers

Indifferent customers are likely to start shopping elsewhere.
Mobile Apps

5 Reasons Your Mobile App Needs Video Integration

Humans are visual animals. Quality videos increase engagement, improve user experience and set your brand apart from the competition.
Referrals

Want More Customers? Get Quality Referrals From Existing Customers.

Not all customers are equal when it comes to referrals.
Customer Engagement

How Barilla Has Been Breaking Down Consumer Barriers For 140 Years

Today, the company has to convince customers that pasta is healthy and convenient.
Customer Loyalty

If You Want Customers to Be Passionate About Your Brand, Follow These 10 Commandments

You must connect with customers on an emotional level to become a 'passion brand.'
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