Business News 6 Significant (But Often Overlooked) Mobile Metrics Analyzing these important mobile metrics will allow you to uncover issues with your app early on, as well as roll out improvements with every update. By Kimberly de Silva
Online Presence 10 Metrics Your Chatbot Should Track to Optimize User Experience incorporating a chatbot into your marketing campaign can completely change the way you interact with your audiences By Murray Newlands
Building a Business 10 Valuable Entrepreneurial Insights From Y Combinator No idea amounts to anything without sound planning and skilled execution. By Manish Dudharejia
Thought Leaders It’s Time to Evaluate Your Leadership Development Program Measuring individual success and the impact to the organization is critical. By Thuy Sindell and Milo Sindell
Building a Business How Google Uses People Analytics to Create a Great Workplace Hint: It's about the people, for the people, and by the people -- and you can translate the big ideas to your much smaller company. By Steffen Maier
Entrepreneurs 3 Lessons From Tim Ferriss About Avoiding Burnout A chance encounter with the productivity guru yields three priceless insights. By Brian J. Roberts
Building a Business 5 Steps to Creating Metrics That Matter for Your Company Dashboarding eliminates faith and allows a company to grow based on data and facts. By Zac Carman
Tech Essential Web Skills Every Modern Entrepreneur Must Have Tech savvy isn't everything but it helps you with almost everything else. By Jonha Richman
Building a Business Call Conversions: the Blind Spot Threatening Digital Marketing ROI Most metrics and analytics ignore conversions on cellphones. Is your ROI calculation completely wrong? By Blair Symes
Thought Leaders Your Company’s Worth Is Far Greater Than Its Revenue Growth Metrics A business that ignores the numbers is in trouble. A business that ignores its people is doomed. By William Bauer
Building a Business When Should I Hire My Next Employee? This decision can have a huge impact on your bottom line, so apply a critical process like this one to get it right. By Sam Harrop
Marketing How to Get a Great ROI on Your Influencer Marketing Plan Trust, authenticity and word-of-mouth advertising are your best tools. By Murray Newlands
Marketing The Formula That Will Help You Decide if You’re Wasting Your Money Online Is your contribution ratio margin above 3X? If it's not, your business is most likely not going to survive. By Jacob Baadsgaard
Marketing Why Defining Content Campaign Success is Harder Than It Sounds Showing the ROI of content marketing is difficult because it doesn't directly impact financial results for the company. By Aaron Agius
Building a Business Don’t Make This Huge Mistake on Your Financial Model Investors are curious about projected expenses but your projected revenue is what will decide if they write a check or send you on your way. By Andrew Cohen
Thought Leaders Why Leadership Development Needs to Be Updated Outdated training models that lack metrics, scalable development programs and consistent coaching will undermine your leadership team. By Thuy Sindell and Milo Sindell
Marketing Here’s How We Should Actually Track Website Conversions for Luxury Brands For luxury brands, whose sales are often offline or in-store, tracking website conversions can be as difficult as choosing a present that your spouse actually likes. By Liraz Margalit
Tech Budget Strategies for Maximizing Big Data You can use big data without going broke if you follow the advice of Scott Martineau, cofounder of Infusionsoft, a small-business software provider. By Mikal E. Belicove
Building a Business Recognizing the Unconventional Keys to Your Company’s Success There are other factors in a successful company than just financial reports. By Marty Fukuda
Building a Business Reporting for Duty: The Case for a Strong Reporting Structure The SaaS CFO role should include a robust reporting package. By David Stack
Business Accounting The Best Way to Track Your Company’s Performance How to pick the key performance indicators that'll be best for your business. By Joe Worth
Marketing 10 Elements of a Successful Data-Driven Marketing Strategy The more work you put into the front end of your marketing strategy, the less sleep you'll lose worrying about results. By John Rampton
Building a Business 5 Reasons Your Company Needs to be Metrics-Driven After a certain point, a founder must move past "gut instincts" to understand the company's present and to plan its future. By Andrew Cohen
Building a Business The Savvy SEO’s Guide to Backlink Analysis Here is an easy process that you can commit to executing regularly instead of overwhelming yourself with unnecessary steps. By Aaron Agius
Building a Business Multicultural Marketing Is All About the Metrics Marketing to the fast-growing multicultural population requires marketers to keep four essential metrics in mind. By César Melgoza
Building a Business 8 Tools You Need for Tracking Website Performance Learn to measure the return on your online marketing dollar with these tips from a marketing expert. By Robert W. Bly
Building a Business As Ad Business Struggles, Investors Question Snapchat’s $16 Billion Valuation The free mobile app is having trouble courting advertisers, and investors are nervous. By Reuters