Problem Employees

Growing a Business

Why Problems Are More Powerful Than Products

Companies spend big budgets on promoting products, but sales come from focusing on what really drives decisions.

Thought Leaders

How ChatGPT and the Six-Hat Method Present a Powerful Framework for Effective Problem-Solving

The unique power that ChatGPT offers empowers the six thinking hats. The six hats, conversely, create a framework for writing detailed prompts that elevates the usefulness of ChatGPT taking prompt engineering to the next level in a structured way.

Science & Technology

Cybersecurity Trends and Drivers in 2022

After a record-breaking year of cyberattacks, it's more vital than ever that business and organizations develop solid plans for prevention, detection and response.

Leadership

Managing the Unmanageable: The 6 Most Common Types of Difficult Employees

You've met these people as co-workers. But now that you're in charge, what do you do about them?

Employee Experience & Recruiting

How to Deal With the 7 Most-Challenging Workplace Personality Types

Plus: What to do if you're (gasp!) one of them.

Employee Experience & Recruiting

7 Signs You May Need to Leave Your Original Team Members Behind

Watch for the warning signs that your early employees aren't developing as your business grows, or you could end up with lots of unanticipated problems.

Leadership

6 Strategies to Resolve Conflict at Work

It's inevitable you'll run up against ideas that contradict one another. Make a plan to deal with it, and don't ignore the emotional aspects.

Money & Finance

Why Embezzlement Most Often Occurs at Small Businesses -- and How to Prevent It From Happening to You

A recent survey shows 80 percent of embezzlements occurred at small businesses.

Leadership

How Pulling Our Investment in 'Average' Employees Made Us Anything But

Look out for these three red flags indicating that you've made a mediocre hire.

Leadership

Are Your Employees Capable of and Willing to Do the Job?

For most employers, deciding whether or not to fire an employee is the toughest call they make.

Resumes & Interviewing

The 4 Punishing Costs of Making a Bad Hire

The financial wreckage wrought by hiring the wrong person is much too often hidden from the founder's notice.

Leadership

5 Kinds of Lazy Employees and How to Handle Them

Not everybody who needs a paycheck is enthusiastic about work.

Leadership

5 Ways You Annoy Your Employer

Your job might be on your nerves, but at least you're not paying to be there.

Leadership

5 Signs You've Hired a 'Victim'

If 'everyone' else is to blame, then you may have hired one of these folks.

Leadership

5 Steps for Dealing With Potty-Mouth Employees

Workers who upset co-workers and customers with habitual profanity need to leave if they won't stop.