Zappos - Page: 2

Lessons in Customer Service From the World's Most Beloved Companies

We shed some light on what these big companies are getting right with customer service, and why.

Gregory Ciotti

If You Want a Job at Zappos, You'll Have to Network for It

The online shoe and apparel retailer, which prides itself on valuing company culture above all else, is dramatically changing its hiring process.

Laura Entis

Why Amazon Pays Employees Up to $5,000 to Quit

In a letter to shareholders, Jeff Bezos revealed an interesting company policy that seeks to foster a passionate and dedicated workforce.

Geoff Weiss

Why You Should Learn to Nap Like a Pro

If naps haven't become a part of your daily routine, you might want to reconsider.

What Does Your Company Stand For?

The road to excellence begins with defining and embracing a positive, effective company culture.

Work Hard and Dream Big: 5 Inspiring Entrepreneurs You Should Follow on Twitter

Here are some of the business owners we love to follow on Twitter. We bet you'll find them inspiring, too.

Why Google, Facebook and Twitter Execs Are Meeting With a Monk

The Wisdom 2.0 conference in San Francisco next month aims to teach people how to work and live within the demands of technology more effectively.

Zappos Gives Job Titles the Boot

Zappos plans to do away with standard hierarchy in the New Year and implement a corporate structure called 'Holacracy.'

Nina Zipkin

Why Stellar Customer Service Is Key to Building Your Online Brand

If you and your employees truly believe the customer is always right, you can build one heck of a successful brand using social media.

Scott Levy

The Interview Questions You Aren't Asking But Should Be

Catch job candidates off-guard with the right questions and you'll quickly uncover their true colors.

The 10 Best Comments in the Zappos-Kanye War

After Kanye West took a stab at Zappos's products, the company fought back and some clever commenters joined in.

Andrea Huspeni

The Big Idea Behind the Tony Hsieh-Backed 'Life is Beautiful' Festival

In an on-going effort to rehabilitate Sin City, the Zappos CEO is throwing his support behind yet another Vegas-based startup event.

Matt Villano