Customer Loyalty

4 Ways To Diagnose Your Customer Journey
Customer Loyalty

4 Ways To Diagnose Your Customer Journey

Step outside of the norm and see what you look like from the outside.
Len Devanna
Want to Build Loyalty in the Age of Ecommerce? Trust Your Customers. Don't Expect Them to Trust You.
Customer Loyalty

Want to Build Loyalty in the Age of Ecommerce? Trust Your Customers. Don't Expect Them to Trust You.

Here are ways to develop customer loyalty when the competition is a click away.
Jeff Booth
Analyzing the Science Behind Customer Loyalty
Customer Loyalty

Analyzing the Science Behind Customer Loyalty

Four tools to put the power of Big Data to work when it comes to building a robust and loyal customer base.
Chris Poelma
3 Ways for Content Marketers to Encourage Consumer Loyalty
Marketing Bootcamp

3 Ways for Content Marketers to Encourage Consumer Loyalty

Data proves influencer marketing is the fastest growing type of marketing today.
Constance Aguilar
How to Turn a Reviewer Into a Forever Customer
Customer Loyalty

How to Turn a Reviewer Into a Forever Customer

Fostering loyalty increases the likelihood of long-term growth and sustainability.
Chris Campbell
3 Things to Learn From the Ultimate Entrepreneurs
Make More Happen

3 Things to Learn From the Ultimate Entrepreneurs

Get a leg up on success by listening to customer needs and understand their experiences with your company.
Greg Hong
Designing a Customer Strategy Focused on Genuine Loyalty
Marketing Bootcamp

Designing a Customer Strategy Focused on Genuine Loyalty

How to win customers and influence sales with five factors that help cultivate loyalty.
Mark Harrington
Customer Service Lessons Learned on the Road
Customer Service

Customer Service Lessons Learned on the Road

What's the difference between how you're treated by a) an airline and b) a car rental company. Sometimes, a lot.
Doug and Polly White
7 Tips to Help Your Brand Win at Social Media
Marketing Bootcamp

7 Tips to Help Your Brand Win at Social Media

Don't overwhelm your customers with posts, and respond ASAP to complaints.
Jonathan Long
4 Strategies to Connect With Millennials
Millennials

4 Strategies to Connect With Millennials

As a new generation enters the workforce, employers need new methods of communication. But don't worry. There's nothing to be afraid of.
Jill Schiefelbein
The Science Behind Customer Churn
Customer Engagement

The Science Behind Customer Churn

Customer-loyalty and retention is paramount in the online marketplace. Here's how to get the most out of Big Data and keep your customers coming back.
Luc Burgelman
When Clients Ask for Discounts, Ask Them ... Why?
Marketing Bootcamp

When Clients Ask for Discounts, Ask Them ... Why?

Don't people recognize that businesses (like my own) make their living off this service?
Jurgen Appelo
What Are the Most Authentic Brands in the World?
Make More Happen

What Are the Most Authentic Brands in the World?

A new study lays out what companies need to do to retain customer trust.
Nina Zipkin
Customer Loyalty 3.0 Is Never About Transactions. It's About Getting to Know Your Customers.
Customer Loyalty

Customer Loyalty 3.0 Is Never About Transactions. It's About Getting to Know Your Customers.

Decipher what your individual customers want, and use the pillars to build relationships. Rinse and repeat.
Carol Roth