Customer Loyalty

When Clients Ask for Discounts, Ask Them ... Why?
Sales Strategies

When Clients Ask for Discounts, Ask Them ... Why?

Don't people recognize that businesses (like my own) make their living off this service?
Jurgen Appelo
What Are the Most Authentic Brands in the World?
Make More Happen

What Are the Most Authentic Brands in the World?

A new study lays out what companies need to do to retain customer trust.
Nina Zipkin
Customer Loyalty 3.0 Is Never About Transactions. It's About Getting to Know Your Customers.
Customer Loyalty

Customer Loyalty 3.0 Is Never About Transactions. It's About Getting to Know Your Customers.

Decipher what your individual customers want, and use the pillars to build relationships. Rinse and repeat.
Carol Roth
As John Oliver Pointed Out, the Yankees Could Use a Little Lesson in Humility -- and Customer Loyalty
Customer Loyalty

As John Oliver Pointed Out, the Yankees Could Use a Little Lesson in Humility -- and Customer Loyalty

Those running the elite -- and very expensive -- Legends Club at Yankee Stadium learned a lesson last week too.
Peter Gasca
How to Turn YouTube Subscribers Into Customers
Entrepreneur Network

How to Turn YouTube Subscribers Into Customers

Evan Carmichael is a master of creating YouTube content. Here, he explains techniques to get the most out of fans of your channel.
Entrepreneur Network
Weighing Design and Function When Building Your App
Apps

Weighing Design and Function When Building Your App

Find out which matters more.
Jana Barrett
'Starbucks Rewards' and the Failure of Today's Loyalty Programs
Loyalty Programs

'Starbucks Rewards' and the Failure of Today's Loyalty Programs

A personalized business approach rewards customers and enhances engagement across the customer base.
Pini Yakuel
2 Secrets to Maximum Referrals
Growth Strategies

2 Secrets to Maximum Referrals

There's more than one way to generate customer referrals. Here are 2 smart tips that can help increase your referral rate.
Shaun Buck
Like a Toddler Hitting a Tee-Ball, an Entrepreneur Will Fail Without Focusing on First-Things-First
Entrepreneur Network

Like a Toddler Hitting a Tee-Ball, an Entrepreneur Will Fail Without Focusing on First-Things-First

Patrick Bet-David says forget about maximizing the efficiency of your internal accounting systems for a minute. Do you have a lot of customers, and are they happy?
Entrepreneur Network
10 Simple Ways to Improve Customer Retention Rates
Customer Retention

10 Simple Ways to Improve Customer Retention Rates

There should never be a point where you're content enough to stop improving.
Jayson DeMers
How I Lost a Million Dollars Without Knowing It Was Happening
Customer Relationship Management

How I Lost a Million Dollars Without Knowing It Was Happening

When your best customers are buying from your competitors because they don't know you offer the same service, you're losing more money than you know.
Shaun Buck
3 Ways to Strengthen Your Email Marketing Impact
Email Marketing

3 Ways to Strengthen Your Email Marketing Impact

Define and identify your targeted customer base for an email marketing campaign.
Zubin Mowlavi
Improve Your Great Idea by Listening to What Your Customers Tell You
Customer Satisfaction

Improve Your Great Idea by Listening to What Your Customers Tell You

You need unshakeable confidence to start a business and a lot of humility to make it succeed.
Wendy Keller
4 Principles to Become the Preferred Provider in Your Area
Customer Loyalty

4 Principles to Become the Preferred Provider in Your Area

You are unlikely to ever have a monopoly in your market but you have every chance to be the first business your customers think of.
Wendy Keller