Get to Know Your Customers, and Get Your Marketing Back on Track
Entrepreneur Network partner Ben Angel outlines ways you can focus on what's important -- the people giving you their money.
The 'F-Word' in B2B Relationships
When the customer tells you everything is "fine" it is time be alarmed.
Customer Relationship Management
Listening to Feedback Is How You Fight Customer Attrition
Customers are talking more than ever -- review sites, social media, or on a company blog's comment string -- but few business owners are listening and taking it to heart.
5 Sales Lessons B2B Companies Can Learn from Apple
At Apple the lessons outlined contributed to building a business that delights people around the world.
Marketing Advice from 3 Funded Fashion Startups
The lesson these entrepreneurs offer is simple -- know your customers and how you can best serve them.
Inspiring Your Team
5 Tips for Driving Valuable Customer Experiences Through Company Culture
It is important for organizations to build their culture around one goal -- delivering positive customer experiences.
4 Ways To Diagnose Your Customer Journey
Step outside of the norm and see what you look like from the outside.
Want to Build Loyalty in the Age of Ecommerce? Trust Your Customers. Don't Expect Them to Trust You.
Here are ways to develop customer loyalty when the competition is a click away.
Analyzing the Science Behind Customer Loyalty
Four tools to put the power of Big Data to work when it comes to building a robust and loyal customer base.
3 Ways for Content Marketers to Encourage Consumer Loyalty
Data proves influencer marketing is the fastest growing type of marketing today.
How to Turn a Reviewer Into a Forever Customer
Fostering loyalty increases the likelihood of long-term growth and sustainability.
3 Things to Learn From the Ultimate Entrepreneurs
Get a leg up on success by listening to customer needs and understand their experiences with your company.
Designing a Customer Strategy Focused on Genuine Loyalty
How to win customers and influence sales with five factors that help cultivate loyalty.
Customer Service Lessons Learned on the Road
What's the difference between how you're treated by a) an airline and b) a car rental company. Sometimes, a lot.
Doug and Polly White
Starting a Business
Reprints & Licensing
© 2017 Entrepreneur Media, Inc.
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