Chatbots

Artificial Intelligence

If You're Asking Customers How You Can Help, It's Too Late

Artificial intelligence can help your company give people what they need (before they know they want it).
Facebook Messenger

Messenger Is Changing Customer Service Profoundly: Here's How

For routine communications, people increasingly prefer messaging to talking. That has big implications for business.
Chatbots

Enterprise Chatbot Solutions With AI and Voice-Activation Are the Future

Enterprise chatbots solutions are changing the way we communicate and interact.
Chatbots

4 Ways These Brands Are Driving Big Results Using Bots for Messenger

Big Brands are innovating their marketing using chatbots with Facebook Messenger.
Mental Health

This Robot Therapist Talks to Patients Via Facebook

Not everyone is comfortable seeing a therapist or has access to one around the clock, but Woebot is available 24/7 via Facebook.
Artificial Intelligence

This Startup Is Lowering Companies Healthcare Costs With AI

The use of chatbot technology is making it possible to cut medical costs while improving results.
Chatbots

The Evolution of Bots: An Interview with Facebook Messenger's Anand Chandrasekaran

What a chatbot is now is much greater than before and the evolution is accelerating.
Chatbots

Enterprise Chatbots Platforms and the Future of Work

Enterprise Chatbots Platforms are making changes to the future of work and conversational business.
Chatbots

Enterprise Chatbots and the Conversational Commerce Revolutionizing Business

Enterprise and internal chatbots are revolutionizing the way companies do business.
Chatbots

Why Chatbots Are Failing Your Customers

Without the proper approach to this new technology, companies will only end up wasting money and frustrating their audiences.
Chatbots

Top 10 Practices for Making A Great Chatbot

There are simple rules you need to follow to create an effective chatbot for your brand.
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