Customer Loyalty | Page 7

Thought Leaders

Are You Listening to Your End Customer? Here Are 5 Reasons Why You Should Be.

As an entrepreneur, you have to lead, but sometimes you have to listen as well.

By Kara Goldin

Building a Business

4 Successful Ways Businesses Need to Adapt to a Growing Hispanic Demographic

By Hernan Tagliani

Marketing

This 8-Figure Business Didn’t See Growth Until It Stopped Focusing on the Founder and Started Focusing on the Customer

By Emily Richett

Thought Leaders

How to Really Hear and Use Customer Feedback

By Jason McCann

Building a Business

$0 to $1,000 in a Day: How to Create a Community That Keeps Buying and Buying From You

Ecommerce pro Trevor Chapman shares a secret that doesn't take a lot of work but yields huge results.

By Andrea Huspeni

Marketing

5 World Cup Strategies You Can Steal to Make Consumers Passionate Fans of Your Brand

Watch the World Cup for clues as to how you can drive direct-to-consumer growth.

By Zubin Mowlavi

Building a Business

The One Customer Relations Tip You Need to Grow Sales

Eric Siu lays out why how your customers remember you makes a big difference to your business.

By Eric Siu

Building a Business

How You Can Cultivate the One Thing Customers Truly Want

Every company wants to drive customer loyalty, but many neglect the fact that what customers want is community.

By Peter Daisyme

Building a Business

Long-Term Customer Loyalty Starts (or Ends) With Your Earliest Interactions

You've spent years growing your product. Why throw all of that away by ignoring customers once they step through the door?

By Gayle Teskey

Marketing

5 Reasons Why Your Business Is Losing Customers

Ever think about why people keep buying iPhones, even though they're so darned pricey?

By Katie Lundin

Marketing

Why You Shouldn’t Be Afraid of Email Marketing

Ben Angel talks about the eventual great rewards the marketing format can offer.

By Ben Angel

Tech

4 CRM Hacks Every Entrepreneur Should Be Using

These hacks will help any entrepreneur improve customer service.

By Jonathan Herrick

Building a Business

Small Businesses That Consider Social Impact Will See One to Their Bottom Line

Corporate social responsibility is gaining currency worldwide. The reasons are not far-fetched, but there is something in it for business owners, too.

By Ali Faagba

Building a Business

5 Customer-Retention Tools Will Help Ensure That Your Customers Keep Loving You

Want to become a rockstar at building a base of loyal customers? Retention is key. And tools can help.

By Victor Ijidola

Marketing

Your Customers Have Trust Issues. Here’s How to Reassure Them.

In this era of 'fake news,' show customers who you really are: Stay true to yourself. Get personal. Expose your vulnerabilities.

By Dustin White

Building a Business

Believing Any of These 4 Customer-Experience Myths Could Sink Your Brand

There's a reason why Adidas' Boston Marathon 'congratulatory' email didn't kill the brand.

By Luke Williams

Marketing

Why Your Business Should Be More Like Trader Joe’s

You don't need to take shortcuts to make profits.

By Jess Ekstrom

Building a Business

You’ll Find the Best Leads in That CRM Software Nobody Is Really Using

Quit making introductory offers to strangers and start engaging with past customers happy they did business with you.

By Grant Cardone

Building a Business

To Keep His Kickstarter Backers Happy, This Entrepreneur Is Wearing Leopard-Print Pants Every Day

'It's a way to prove my level of commitment,' he says.

By Jason Feifer

Marketing

10 Innovative Ways to Excite Your Customers

Indifferent customers are likely to start shopping elsewhere.

By Dr. Linda M. Orr and Deep Patel

Building a Business

Don’t Be Complacent: 13 Proven Ways to Improve Your Business

The best time to tweak your business for the better is when everything is already going well.

By John Rampton

Building a Business

If You Want Customers to Be Passionate About Your Brand, Follow These 10 Commandments

You must connect with customers on an emotional level to become a 'passion brand.'

By Michael Olguin

Building a Business

How Do You Find Your First Customers?

The chairman of DocuSign explains how to turn a company's first customers into valuable ambassadors.

By Jason Feifer

Thought Leaders

To Keep Customers Loyal Trust That They Can Handle the Truth

You can't count on lifetime fans unless you've seeded your brand image with transparency. Create the kind of open dialogue with customers that fosters loyalty for the long haul.

By Jeffrey D. Epstein

Building a Business

Ever Wonder Why YouTube Hasn’t Destroyed America’s Funniest Home Videos?

More than five million people watch the show every Sunday because it's very good at delivering what its audience wants.

By Gene Marks

Marketing

5 Tips for Quickly Reducing Customer Churn

To increase loyalty, businesses must realize that their relationship with the customer does not end with closing a sale, that's where it actually begins.

By Syed Balkhi

Marketing

How Do You Get Your Customers to Advocate for You?

Companies that delight their customers receive free word-of-mouth marketing that their competitors miss. Here's a four-step push to get customers spreading the word.

By Sona Jepsen