Reputation Management | Page 7

Especially over social media.

Learn how to set prices that are high enough to keep your profitable but not high enough to scare away prospective customers.

A good reputation attracts business better than any advertising. Gaining that standing is a process lasting a lifetime.

Don't let a negative customer experience define your company's brand. Here's how to fix things.

Some clients simply aren't worth the money they are paying.

#Fiasco. Some brands excel at tucking their tails between their tweets. Here's a naughty list of the ugliest Twitter marketing disasters this year and the important lessons you can learn from them.

Between the rauckus company party and who you forgot to send a card, the holidays are a surprisingly treacherous time for your personal brand.

It's always a rude surprise when the walls of a reputation come tumbling down, but also a chance to rebuild.

Here's how to attract customers, so your sales process becomes as simple as saying 'yes' when they beg to hire you.

Just because you can't meet face-to-face with your customers, doesn't mean you can't build trust from a distance.

Services such as Yext are helping business owners update their information across multiple online directories.

Here is how to infuse your sales reps with the confidence and credibility they need to make the big calls and drive the pipeline you expect.

These timeless practices can be the cornerstone of your everyday reperatoire.

Often, when it comes to building relationships, the same excuses surface repeatedly with entrepreneurs. Here is how to get past them.

A millennial explains that building a great reputation is not a project for Day 1 at a new gig. Rather, bear down on the work or the assignment. The rest will follow.

Employees at the burrito chain are suing for wage theft in two states.

For the franchise world—in which one negative comment can affect an entire system of corporate owners and franchisees—managing your reputation is especially critical.

Handle sharp criticism and protect your brand's reputation in these four ways.

When we teach our children the value and fragility of their personal reputation they learn who they are, regardless of what others think.

A simple step-by-step guide to staying on top of what's said about you and your company online.

Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.