Reputation Management | Page 7

#Fiasco. Some brands excel at tucking their tails between their tweets. Here's a naughty list of the ugliest Twitter marketing disasters this year and the important lessons you can learn from them.

Between the rauckus company party and who you forgot to send a card, the holidays are a surprisingly treacherous time for your personal brand.

It's always a rude surprise when the walls of a reputation come tumbling down, but also a chance to rebuild.

Here's how to attract customers, so your sales process becomes as simple as saying 'yes' when they beg to hire you.

Just because you can't meet face-to-face with your customers, doesn't mean you can't build trust from a distance.

Services such as Yext are helping business owners update their information across multiple online directories.

Here is how to infuse your sales reps with the confidence and credibility they need to make the big calls and drive the pipeline you expect.

These timeless practices can be the cornerstone of your everyday reperatoire.

Often, when it comes to building relationships, the same excuses surface repeatedly with entrepreneurs. Here is how to get past them.

A millennial explains that building a great reputation is not a project for Day 1 at a new gig. Rather, bear down on the work or the assignment. The rest will follow.

Employees at the burrito chain are suing for wage theft in two states.

For the franchise world—in which one negative comment can affect an entire system of corporate owners and franchisees—managing your reputation is especially critical.

Handle sharp criticism and protect your brand's reputation in these four ways.

When we teach our children the value and fragility of their personal reputation they learn who they are, regardless of what others think.

A simple step-by-step guide to staying on top of what's said about you and your company online.

Your profits may take a hit, but it's usually better to just refund or credit a client who feels wronged.

The foundation for a strong personal brand is seeing yourself as others do and sincerely living your values.

Cyber criminals are hacking into review sites to post false information about a business or illegitimate reviews. Find out what you should do.

While the companies chalked it up to 'shifting priorities,' the announcement comes on the heels of widespread urgings by animal activists.

A new survey shows that 80 percent of companies think they're doing a great job, but only 8 percent of customers think so.

Are you the total package? Work to create the best version of you.