My Queue

There are no Videos in your queue.

Click on the Add to next to any video to save to your queue.

There are no Articles in your queue.

Click on the Add to next to any article to save to your queue.

There are no Podcasts in your queue.

Click on the Add to next to any podcast episode to save to your queue.

You're not following any authors.

Click the Follow button on any author page to keep up with the latest content from your favorite authors.

Small Business Encyclopedia

Encyclopedia Search

Terms starting with: x

No items found under x.

Free Business Tools

Latest Articles

Turnaround Strategies

How One of America's Most Beloved Toy Makers Rebounded From Near Death

Wham-O created the Frisbee, Slip 'N Slide and more. Then it fell into disrepair -- until a new leader came along.
Entrepreneurs

Bar Rescue's Jon Taffer Isn't Afraid to Call Founders on Their B.S .

The hospitality legend is on a one-man crusade to help entrepreneurs own their failures, get over their hang-ups and succeed.
Pivots

Pivot or Die: How One Travel Company Finally Hit Its Stride

When Tripping.com's customer base wasn't interested in buying what it planned to sell, the company had to find a new model -- and let go of the past.
Leadership

When His Industry Was Hit With a Catastrophic Event, This Business Leader's Response Was to Be as Transparent as Possible With Customers

After Lehman Brothers collapsed, Wealth Management Group sought to reassure customers by explaining what was happening.
Raising Capital

What Every Startup Must do to Get Investor Ready

Raising capital isn't easy, but luckily you can make all the right things ahead of time to be good to go when opportunity knocks. Fortune favors the prepared founder.
Sales Strategies

If You Can't Understand Why the Sale Fell Through It Was Probably One of These 5 Mistakes

You have to talk to the people who can write the check. Never assume they will read the proposal and get back to you.
Marketing

Netflix Shows Are Entertaining But Its Digital Marketing Is Masterful

Effective digital marketing has more to do with creative strategies focused on the individual customer than it does with big budgets and advanced technology.
Meetings

Data Doesn't Lie: Shorter Meetings Can Make You 3X More Productive

More than 78 percent of people feel AI will improve their productivity by more than an hour a week.
Memory

7 Strategies You Can Use to Improve Your Memory

Want to remember more of what's important? Use these strategies to improve your memory.
Sales

You're Thinking About Sales All Wrong

Selling is impossible if you don't understand the value you bring to the table.
Efficiency

Be More Efficient in Your Business With These 4 Tips

Here's how to stay ahead of your competition.
Personal Finance

How to Live Within Your Means Without Feeling Cheap

Just because you get a raise, it doesn't mean you should raise your spending.
Blockchain

More Than Just Bitcoin: Blockchain Has Value Across Multiple Industries

Beyond cryptocurrency, the new ledger technology offers huge benefits for health care, crowdfunding and the cloud.
Cryptocurrency

How Much Caution is Necessary in Business? 3 Lessons From the Crypto Craze.

People are investing their hard-earned cash in Bitcoin, Ethereum and Other Cryptocurrencies. Should they?
Customer Engagement

If You Want to Win Over Customers, Appeal to Their Emotions

Shopping data often looks at website visitors through hard numbers, but humans are more driven by irrationality.
More Articles

About Encyclopedia

No matter what business topic you're interested in, you'll find our category list is an easy way to navigate our small-business encyclopedia. From Accounting and Advertising to Location and Operations, every topic offers information on the terms that matter most. And if you can't find what you need here, our "Terms A - Z" list makes tracking down terms a snap.